The staff are the shining stars at this hotel. Check-in was wonderful, the young woman at the desk was friendly, with a great big smile and a warm welcome even though it was getting late into the night when we arrived. The room was exactly what I had booked and the extras in my profile were provided which was appreciated. As for the hotel itself there are a few minor things that cause grief
(1) Once you opened up the sofa bed you eliminated your escape route in case of a fire which made me very uncomfortable.
(2) The business centre computers are in dire need of maintenance and the addition of basic programs such as adobe so that we could have printed boarding passes, etc.
(3) The hot tub is still not in working condition.
(4) The elevator floor was very dirty, certainly not barefoot friendly.
Aside from those things, the breakfast area was well stocked, perfectly maintained and managed by an efficient and friendly staff person. We also encountered two maintenance people who greeted us with huge smiles and a warm 'good morning'. The housekeeper was quite sweet and was nice enough to give us the extra 20 minutes that we needed to wash out our baby seat even though it was past checkout time. Despite the hotel being next to a major highway our room was very quiet and we stayed on a Saturday night. The pool was clean and my youngest daughter and I enjoyed a wonderful early morning swim. We have stayed here once before and would certainly stay again simply because the staff is so wonderful. The hotel is just a building and it provided the basics that we needed without any major frills, but the staff made the staff memorable and that makes it worth it as far as I am concerned.
- Official Description (provided by the hotel):
- The SpringHill Suites Boca Raton is the ideal hotel for business, family vacations, or romantic getaways. Located in Boca Raton, Florida, the SpringHill Suites is within minutes of several local businesses and championship golf courses like Broken Sound Golf Course. You will be sure to enjoy outstanding service and amenities at the SpringHill Suites Boca Raton. Our suites are 25% larger than the traditional hotel room giving you space to relax and enjoy your trip. Other amenities for you to enjoy include an outdoor pool, Free Wifi, Complimentary Hot Breakfast, and 24 Hour Fitness Center. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites Boca Raton Hotel Boca Raton
- Boca Raton Springhill Suites