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“Half Baked” 3 of 5 stars
Review of TownePlace Suites Boca Raton

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TownePlace Suites Boca Raton
Ranked #19 of 27 Hotels in Boca Raton
Certificate of Excellence
GreenLeadersPlatinum level
United States
Level Contributor
127 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Half Baked”
3 of 5 stars Reviewed January 21, 2014

The hotel is not bad but a lot of things seem to be half baked.

The location is convenient. You can hear the traffic of the I-95 outside the hotel. My room faced the higway but it was pretty quiet.

The staff is mostly very friendly and helpful. The only exception was this lady when I checked out - she somehow never had a smile on her face.

It seemed the hotel is finishing up with some renovation. I can still smell paint in my room. The bed is comfortable but the room was not that clean. There were long hair in my shower, leftover paint drops on the furniture and even the phone on the nightstand was broken (lots of buttons missing). I got a handicap room and the chair in the shower, when flipped up, showed mold.

This is only the 3rd TPS I have stayed at. In the last 2, there were dedicated breakfast areas. This one does not really have one - basically a table where you can get the food but no tables to sit down and eat.

So, over all, the hotel is OK but just makes you feel it is not quite there and something is missing...On the bright side, I think with a little more work, it would be very good.

Room Tip: Avoid I-95 side if you are a very light sleeper.
See more room tips
Green Features: It was nice to have a recycle bin in the kitchen in the room.
  • Stayed January 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Want2GoHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope M, Manager at TownePlace Suites Boca Raton, responded to this review, January 25, 2014
Good Afternoon,
We value and welcome our guests with the anticipation of developing relationships and building bridges .We apologize for the inconvenience you experienced during your recent Hotel visit. Once again please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest expierence when your travels bring you back to this area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
    40
    32
    11
    9
    9
See reviews for
26
14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Daytona Beach, FL
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 16, 2014

I have to say that this was the worst Marriott property I've ever stayed at. I'm not sure were those better reviews are coming from but our room was about on par with a mid-level Motel 6 at best. The room was musty smelling, the carpet worn and the entire place just seemed like it was very tired. I saw some painting going on in the common areas but this place needs more than paint. As a long time Marriott Rewards member, I can't believe Marriott has their name on this place. Had it not been a late-night arrival and the fact that we were only staying one night, we would have left. I will not return.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Twr40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 10, 2014

we stayed there over the new year's holiday. the hotel & room are clean the kitchenette is well furnished. the hotel is being renovated (and it shows). the only negative point is that the bed in the room we stayed was not "updated" so it had a dent in the middle and was quite soft, so you had to hold on to the side of the bed not to get back in the middle
do not expect much on the breakfast side ( only a cereal bar & yogurt) but with the kitchen in the room you can make your own.
other than that i would recommend this hotel ! a good stay.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank clownchauve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Port, Florida
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 8, 2014

What a horrible place to stay. We pre booked our stay for a suite. Was playing and attending a golf tournament. Paint fumes were extremely strong. guess they had to paint the hotel Within the first hour we all got horrible headaches and sore throats. We called the front desk and asked if we could have someone open up the windows. We were told that was not possible. They moved us to a higher suite. We had to repack all over again and move upstairs with no help from staff. We were staying for almost a week and had already put our stuff away. We moved to new location. It was an area that they housed the construction workers. Their shoes were lined outside our door. Dirty linens met us inside the room. We had to stay, didn't have the time to look elsewhere. We tried to use the pool hut our keys would look us out and we had to walk around the building to get back to the lobby. Not a good neighborhood and dark. The phones did not work in our room. We wanted wake up calls. Staff said all they could do was to send someone up there and knock on the door. The breakfast consisted of an apple if you were lucky. The linens and towels stunk of linseed oil. The staff offered us a 10,000 point addition to our Marriott frequent card. We thought that didn't cut it but said ok. A week later we got an email from manager saying sorry for what happened and she was awarding us 5000 points. We responded back that it was promised to be 10,000 and to please call us. Two weeks later, no reply. It was one thing after another. There are so so many hotels around that area. Stay away from this dump!!!

Room Tip: there are so many hotels around this one thatt is way safer and better
See more room tips
  • Stayed January 2014, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank golfer0918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2014 via mobile

This hotel was all I would need for its type. Friendly and efficient staff, good housekeeping over my several day stay. Don't expect a gourmet kitchen, but otherwise the kitchen was well furnished with full sized appliances. The pool area was clean, with plenty of towels and all that one would want for this type of hotel. While "exercise" room does not measure up to a full Marriott hotel, there were treadmills, ellipticals and weights. If you need a full gym, LA Fitness is across the main road.
The sealed windows helped keep out the slight noise of the nearby railroad tracks and I-95. The breakfast items are 'grab and go', and the coffee there was particularly good. There really is no lobby to speak of and certainly no dining area, as is is designed as a suite hotel for more extended stays.
The hotel is being updated, and there was fresh paint in the hallways. The rooms are cleanly but basically and simply furnished, though the needs are very comfortable and the linens in good condition. The carpeting seemed almost new.
They need to pay some attention to the lighting in the bathroom, which is a harsh, cool white fluorescent; I don't know how it would be possible for anyone to properly apply any makeup under that lighting.

Stayed January 2014, traveled solo
Helpful?
1 Thank Spencer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
106 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed January 2, 2014

Needed a hotel last minute in Boca. Christmas week and most of the places I stay were booked. Decided to stay here based on reviews it was great. The hotel has been redone. The bed are super comfy and the staff is nice. I have been in a lot of hotels christmas week in Boca, most are over matched , not enough staff, not this place. They had 5 people working the breakfast buffet and keeeping up. Kept it open past the time and did a wonderful job. We had a 1 bedroom, if you are looking for a seperate bedroom this is not the place, only seperateed by a small wall.
Nice but small pool.
I will be back

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dvcguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 26, 2013

Reserved there based on front desk promising that the hotel would be renovated and new. Nothing is further from the truth. It's a dump. No seating for breakfast, rooms are tiny. Overwhelming smell of mildew. Never again.

  • Stayed November 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Diamanst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Boca Raton

Property: TownePlace Suites Boca Raton
Address: 5110 NW 8th Avenue, Boca Raton, FL 33487
Location: United States > Florida > Boca Raton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Boca Raton
#2 Green Hotel in Boca Raton
#8 Business Hotel in Boca Raton
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Boca Raton 2*
Number of rooms: 91
Official Description (provided by the hotel):
The TownePlace Suites Boca Raton is ideal lodging option for long and short stays in Boca Raton, Florida. This extended stay hotel is ocated within minutes of the beach, several universities, and area companies like Office Depot. Our all-suites hotel features spacious floor plans with luxurious bedding, free Wifi and fully equipped kitchens to make a your own meals. Whether you are in Boca Raton for a few days or a few months the TownePlace Suites will feel like home. ... more   less 
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Also Known As:
Towneplace Suites Boca Raton Hotel Boca Raton
Boca Raton Towneplace Suites

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