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“efficient, but not great”

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TownePlace Suites Boca Raton
Ranked #21 of 27 Hotels in Boca Raton
GreenLeadersPlatinum level
Montreal, Canada
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“efficient, but not great”
Reviewed January 10, 2014

we stayed there over the new year's holiday. the hotel & room are clean the kitchenette is well furnished. the hotel is being renovated (and it shows). the only negative point is that the bed in the room we stayed was not "updated" so it had a dent in the middle and was quite soft, so you had to hold on to the side of the bed not to get back in the middle
do not expect much on the breakfast side ( only a cereal bar & yogurt) but with the kitchen in the room you can make your own.
other than that i would recommend this hotel ! a good stay.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clownchauve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
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  • Any
English first
North Port, Florida
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 8, 2014

What a horrible place to stay. We pre booked our stay for a suite. Was playing and attending a golf tournament. Paint fumes were extremely strong. guess they had to paint the hotel Within the first hour we all got horrible headaches and sore throats. We called the front desk and asked if we could have someone open up the windows. We were told that was not possible. They moved us to a higher suite. We had to repack all over again and move upstairs with no help from staff. We were staying for almost a week and had already put our stuff away. We moved to new location. It was an area that they housed the construction workers. Their shoes were lined outside our door. Dirty linens met us inside the room. We had to stay, didn't have the time to look elsewhere. We tried to use the pool hut our keys would look us out and we had to walk around the building to get back to the lobby. Not a good neighborhood and dark. The phones did not work in our room. We wanted wake up calls. Staff said all they could do was to send someone up there and knock on the door. The breakfast consisted of an apple if you were lucky. The linens and towels stunk of linseed oil. The staff offered us a 10,000 point addition to our Marriott frequent card. We thought that didn't cut it but said ok. A week later we got an email from manager saying sorry for what happened and she was awarding us 5000 points. We responded back that it was promised to be 10,000 and to please call us. Two weeks later, no reply. It was one thing after another. There are so so many hotels around that area. Stay away from this dump!!!

Room Tip: there are so many hotels around this one thatt is way safer and better
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank golfer0918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2014 via mobile

This hotel was all I would need for its type. Friendly and efficient staff, good housekeeping over my several day stay. Don't expect a gourmet kitchen, but otherwise the kitchen was well furnished with full sized appliances. The pool area was clean, with plenty of towels and all that one would want for this type of hotel. While "exercise" room does not measure up to a full Marriott hotel, there were treadmills, ellipticals and weights. If you need a full gym, LA Fitness is across the main road.
The sealed windows helped keep out the slight noise of the nearby railroad tracks and I-95. The breakfast items are 'grab and go', and the coffee there was particularly good. There really is no lobby to speak of and certainly no dining area, as is is designed as a suite hotel for more extended stays.
The hotel is being updated, and there was fresh paint in the hallways. The rooms are cleanly but basically and simply furnished, though the needs are very comfortable and the linens in good condition. The carpeting seemed almost new.
They need to pay some attention to the lighting in the bathroom, which is a harsh, cool white fluorescent; I don't know how it would be possible for anyone to properly apply any makeup under that lighting.

Stayed January 2014, traveled solo
Helpful?
1 Thank Spencer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
125 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 2, 2014

Needed a hotel last minute in Boca. Christmas week and most of the places I stay were booked. Decided to stay here based on reviews it was great. The hotel has been redone. The bed are super comfy and the staff is nice. I have been in a lot of hotels christmas week in Boca, most are over matched , not enough staff, not this place. They had 5 people working the breakfast buffet and keeeping up. Kept it open past the time and did a wonderful job. We had a 1 bedroom, if you are looking for a seperate bedroom this is not the place, only seperateed by a small wall.
Nice but small pool.
I will be back

  • Stayed December 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank dvcguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 26, 2013

Reserved there based on front desk promising that the hotel would be renovated and new. Nothing is further from the truth. It's a dump. No seating for breakfast, rooms are tiny. Overwhelming smell of mildew. Never again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diamanst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 31, 2013 via mobile

I had medical emergency and manager Barone stepped up to the plate and saved me at this great find

I can't say enough about the staff and clean rooms

The Best!!!

And the amenities are great and the breakfast is Fabulous

You can't go wrong here and the location is perfect

Stayed November 2013, traveled solo
Helpful?
Thank njtrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 21, 2013

I stayed here for the last 2 months. I needed a place with a kitchen and Jennifer Dott gave me a great price. I felt very safe since I am a woman and I was alone. Your key card is access to the hall where the elevators are and for your room. You even need key access to the pool area. Housekeeping was wonderful. They even loaded and unloaded the dishwasher for me. Complimentary coffee 24 hours and complimentary yogurts, muffins, cereal, and fruit in the morning was a nice feature. The staff at the front desk was super helpful and very friendly. I will definitely stay here again!

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lann718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Boca Raton

Property: TownePlace Suites Boca Raton
Address: 5110 NW 8th Ave, Boca Raton, FL 33487-8238
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Boca Raton
#2 Family Hotel in Boca Raton
#8 Business Hotel in Boca Raton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Boca Raton 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The TownePlace Suites Boca Raton is ideal lodging option for long and short stays in Boca Raton, Florida. This extended stay hotel is ocated within minutes of the beach, several universities, and area companies like Office Depot. Our all-suites hotel features spacious floor plans with luxurious bedding, free Wifi and fully equipped kitchens to make a your own meals. Whether you are in Boca Raton for a few days or a few months the TownePlace Suites will feel like home. ... more   less 
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Also Known As:
Towneplace Suites Boca Raton Hotel Boca Raton
Boca Raton Towneplace Suites

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