Went there for a weekend with family and I must say the resort impressed me. I am a million miler, frequent traveler and have high expectations from hotels and I must say this one pleased me.
Right from the time you walk in, the staff at check-in is very helpful. The Manager on duty, Dantes, went out of his way to help us settle in, got us what we needed and even delighted the kids with sticker books (not that I expect that) !
The rooms are very clean and well maintained (recently done up). The granite in the rest rooms is chic and gives a fresh feel throughout. The pool is also very nice, clean and is well designed for family fun. The kids had a blast. The restaurant is also very slick with a decent international menu and a pleasing ambiance. The breakfast buffet is awesome with 2 choices that cater to different appetite levels.
The internet is blazing fast and works well all through out the property. The gym at the hotel has new, state of the art machines which work well. The fresh oranges and bottled water in the gym is a nice gesture and good thought.
The property leaves little to be desired and does justice to the Marriott brand (I am a big fan)!
Location is excellent and close to multiple dining options so if you get bored with the in-resort dining options, there is immense variety within walking distance.
So if all is well, why did I take off a star? Perfection is the end of progress, they say. There is scope of improvement as far as intra-hotel communication is concerned. I had a special Marriott package that included some freebies etc. but only the managers were aware of it. So I was continuously explaining the details to the hotel staff (restaurant, pool bar etc.) and people were clueless. Yes, the manager did finally fix it when I asked at checkout but the issue can be easily solved by sending a simple communique to the customer interaction staff. A few additional options for entertaining kids will be a cherry on the cake.
Overall, this property rocks and I am sure they will continue to do well. The attitude is right and the management is competent which gives them the two most important ingredients to success.
Go on people, check it out and Keep Traveling.
- Official Description (provided by the hotel):
- Discover Renaissance Boca Raton Hotel, a resort style, boutique Marriott hotel in Boca Raton, Florida's energetic heart. Steps away from Boca Town Center Mall, home to high end anchor stores and Apple. Host hotel for the 2011 Allianz Life Golf Tournament. Just a few miles from the white sandy beaches of Boca Raton, home of the International USTA Tennis Championships. Local attractions include the Morikami Japanese Gardens, Gumbo Limbo Park & Nature Center. Boca Raton is a mecca for higher education, including Florida Atlantic University (FAU), Lynn University, St. Andrews and Pine Crest Preparatory schools as well as corporate business headquarters such as Tyco, Office Depot, Oce, Jarden, GEO Group. Our Spanish Mediterranean style design and waterfall, resort style pool and tiki bar create a true South Florida experience. This Boca Raton hotel's 15,000 sq ft of flexible indoor and outdoor venue space is perfect for meetings, conferences, weddings and other events. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, TripOnline SA, Cancelon, HotelQuickly, getaroom.com and HotelsClick so you can book your Renaissance Boca Raton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Boca Raton
- Boca Raton Renaissance