Unfortunately I have to hand this hotel a poor rating. Why? Because they have not upgraded their rooms in what must be 25 years. Moldy, mildewy, unpleasant. They did switch us to a room where the mildew was not at gag level, thus preventing a terrible rating.
They do give a free breakfast in the morning (great, surprisingly), and free cocktails in the evening. But ask yourself this question. What other Hilton Hotels that you know of have to do this for every guest? Also ask yourself how many Hilton Hotels have NO lunch or dinner restaurant service on property. Bingo! The Hilton Suites in Boca Raton! None of that.
They are better off gutting the rooms and bringing them to 2011 Hilton Worldwide standards. I was especially unsatisfied with smell of mildew, 1982 balconies and door fixtures, old, super noisy HVAC systems, dated lobby fixtures, doors, worn furniture in the living areas.
I will say that the General Manager of this property replied personally to my e-mail, however I gave him the very same description I give above. Do a modern, full, upscale room and common area upgrade and they can dramatically increase their rate, and increase guest satisfaction.
- Official Description (provided by the hotel):
- Experience one of the most elegant hotels in Boca Raton for business or pleasure. Situated in a peaceful lakeside complex in Boca Raton, FL, the Hilton Boca Raton Suites hotel puts you in easy reach of some of the area's best shopping, dining, golf and beaches. A complimentary shuttle service makes it easy to get around. The two-room suites at this all-suite hotel give you the flexibility to make the most out of your stay. A private bedroom and separate living area means that there is plenty of space to relax or get some work done.Make use of the high-speed internet access to stay connected, or get some work done in the business center. Three flexible function rooms make this Boca Raton hotel the ideal meeting venue. After a busy day, soak up the warm Florida sunshine with a swim in our outdoor pool or work out in the contemporary fitness center. Unwind with complimentary drinks and snacks at the nightly Cocktail Reception. Start every morning in style with a complimentary cooked-to-order breakfast. •All-suite Boca Raton Florida hotel in tranquil lakeside complex, located in the heart of Boca •Spacious two-room suites with private bedroom and separate living area •Complimentary shuttle service, outdoor heated pool and 24-hour fitness center •Complimentary cooked-to-order breakfast and complimentary nightly Cocktail Reception •High speed internet access, business center and three flexible lakeside meeting rooms ... more less
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- Also Known As:
- Hilton Suites Boca Raton Hotel Boca Raton
- Hilton Hotel Boca Raton
- Hilton Boca Raton
- Boca Raton Hilton