I love this little Courtyard! I had a bad experience at the Hilton Suites on Glades and was able to get a room here instead. The only problem I had was that I called and asked for the rate and was informed that it was $143, then when I got there 10-15 minutes later, the night auditor tried to charge me$157. When I explained that I had just called she told me that the rate changed because she "turned the day over." The air conditioner was also not functioning quite right, but it wasn't that big of a deal.
1) Don't use hotel jargon with guests
2) She should have quoted me the new rate instead in order to avoid looking like she was going back on her word.
Other than that, wonderful stay. Carmen at the front desk was very accommodating and friendly, as was the gentleman at the desk with her which I believe was the Front Office Manager.
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- Also Known As:
- Courtyard By Marriott Boca Raton Hotel Boca Raton
- Boca Raton Courtyard
- Boca Raton Marriott