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“Great hotel and I got a great rate!”

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Boca Raton Marriott at Boca Center
Ranked #4 of 27 Hotels in Boca Raton
Certificate of Excellence
GreenLeadersBronze level
Palm Beach, Florida
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great hotel and I got a great rate!”
Reviewed August 17, 2013

The hotel is in a very safe area surrounded by bars and restaurants with a small strip mall on the side.

Its facilities are well maintained, free parking, nice gym and ok pool. Good restaurant if you don't want to leave the hotel, but steps away is an array of great places too.

The room has everything you need, a nice sofa bed and great flat screen tv. Too bad many HD channels were not really HD. Not sure why they have it set up like that. Indeed very few HD channels. This is room for improvement, it is 2013. Something was wrong with ice machines, since I noticed others guest couldn't get ice either.

Bathroom was flawless with nice compliments.

Great desk/work area spacious.

Great staff made check in/out extremely smooth and easy.

Overall a great stay, I will be back as often as needed.

Room Tip: I think all rooms are good. You might be better with higher rooms.
See more room tips
Green Features: I did not notice a lot of pro environment other than save the washing thing. But not a lot of recycling plastic/paper etc. Or repurposed materials.
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valueskr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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900 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Ship Bottom, New Jersey
Level Contributor
599 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed August 12, 2013

We have stayed twice at this Marriott. Excellent bar-great selection of drinks-several flat screens for a easy view, very good food. Great service. Very nice pool and spa. The concierge's breakfast as well as later afternoon light fare if you are staying on the higher floors are an excellent additional perk.

Room Tip: Higher Floors have less noise and some great views
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkO95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 9, 2013

We spent one night in Boca Raton and couldn't of asked to stay in a better location or hotel. The hotel room was very spacious and clean! Upon arrival we received two free drink vouchers to redeem at the hotel bar. These vouchers worked on pretty much any drink you wanted with the exception of top shelf liquor. Our room view overlooked a city center with restaurants and bars, 2 of which were Rocco's Tacos (which we do not recommend) and then the English Tap (amazing restaurant and bar-HIGHLY RECOMMEND). The mall was also very close to us we could see it out of our hotel room window! We had no issue with parking at the hotel and there is not a fee to park in their huge parking lot. All the staff were very inviting and friendly and overall we had a great stay. I would definitely stay here again and recommend this hotel to anyone looking for a relaxing stay!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samantha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
port richey,fl
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 5, 2013

We spent 2 nights at this hotel and it is convenient to everything...mall, restaurants and beach. You can walk to several restaurants with night life. Staff was very friendly. Would certainly stay here again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cojasak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 1, 2013

I travel often and attempt to stay at Marriott Hotels whenever possible. The front desk manager Andre at the Town Center Marriott in Boca Raton at check in says ''We want you to enjoy your stay and anything you need just ask" that tells the story why this Marriott at Town Center Boca Ration makes this my favorite hotel to stay at. The room was very clean and the bathroom was spotless. I cannot say enough about this hotel it is like staying at home away from home.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malteses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston, Connecticut
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 1, 2013

Staff very friendly,
Room was updated, clean
Bed comfortable
Coffee available in the lobby till 10AM
Loved the pool
Only problem was th elevator
Someone was hurt in the morning
I was stuck for 10 minutes
Recently learned to lay on th alarm...
But over-all. Good

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrisreilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
czucker, General Manager at Boca Raton Marriott at Boca Center, responded to this review, August 3, 2013
Dear Valued Guest,

We would like to thank you for taking the time and sharing your feedback regarding your recent stay with us. It was a pleasure taking care of you and we take all guest reviews very seriously so we can maintain our highest level of service our guests have come to expect from the Marriott brand.
It was unfortunate that one of our elevators was not operating the way it should and we immediately shut it down once we learned their was a concern with it. Our life safety protocol is our number one priority to ensure both our guests and associates well being are taken care of appropriately and with a sense of urgency.

We do hope to have you back again and look forward to your next visit with us.

Sincerely

BocaMarriottGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 26, 2013

We stayed one night for a friends wedding. Check-in was simple, and the door man was very helpful with getting my dress & husbands tux in and up to our room. That was pretty much the only good part of this place. The hallway of our floor was disgusting and looked liked it hadn't been swept for at least a week. My feet were covered in filth after walking around bare foot in our room for only five minutes. Our room had an already filled out breakfast form from another stay, on our bed, gross. There were finger print smudges all over the faucets in the bathroom as soon as we walked in, not our own smudges. There was also some sort of stain on the closet doors. All things that could have easily been taken care of, but overlooked by the house keeping staff. This is not what I expect from a four star Marriott property. The room was an adequate size and having a fridge was convenient, but I was pretty disappointed with the bedding. I don't understand why they would have either feather pillows that flatten out like pancakes as soon as you put your head on it, or rock hard, one foot thick pillows that are impossible to sleep on. All I really cared about was getting a good nights sleep and it was just impossible here. Also, the lady at the front desk (I don't remember her name) was very rude, with no attention to customer service. My husband asked about getting a complimentary cup of coffee or tea, which they advertise is available in the lobby 24/7, and she told him to go to the bar where they charge $3 for a cup. They had a cooler of mint water set up in the lobby when we checked in at 6pm that was empty and they never bothered to refill it. When we left at 8pm to go get dinner at one of the many restaurants behind the hotel, there was a person passed out on the hotel restaurant patio. When we returned around 9:30, a drunk person followed us onto the elevator, then to our room, and turned around to walk back to the elevator once we got to our room. It was the creepiest thing. They need better security at this hotel if they are going to have access to the rest of the shopping center behind the hotel. Thank god we were able to put a dead bolt on our door and we didn't leave the room again until we were ready to check out in the morning. I'm glad I only stayed one night. There is no way I would return to this property.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DillyBazinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
czucker, General Manager at Boca Raton Marriott at Boca Center, responded to this review, July 27, 2013
Dear Valued Guest

First let me thank you for taking the time and sharing your feedback from your recent stay with us. We take these reviews very seriously and are totally committed to improve our service and product standards based on the valuable feedback we get and want from our guests. I sincerely apologize for the lack of attention and detail in the cleanliness of your guest room. I have reviewed your feedback with our managers to ensure that we follow the proper process we have in place to deliver the highest of standards you have come to expect from the Marriott brand.

Please feel free to contact me directly and I do hope we can regain your business back when your plans bring you to our area.


Sincerely

BocamarriottGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boca Raton Marriott at Boca Center

Property: Boca Raton Marriott at Boca Center
Address: 5150 Town Center Circle, Boca Raton, FL 33486
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Boca Raton
#3 Green Hotel in Boca Raton
#7 Family Hotel in Boca Raton
#10 Business Hotel in Boca Raton
#13 Romantic Hotel in Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Boca Raton Marriott at Boca Center 4*
Number of rooms: 256
Official Description (provided by the hotel):
Boca Raton Marriott at Boca Center is a stylish hotel that recently completing a three-year, multi-million dollar transformation. Our Boca Raton luxury hotel's refreshing new look and intuitive service are ideal for blending work and play. Just steps from top Boca Raton dining and shopping - including Town Center Mall and the Mizner Center - our Florida resort atmosphere provides guests with a mix of convenience and luxury. Hotel accommodations feature marble bathrooms, Marriott luxury bedding and plug-in technology. Just minutes from the campus of Florida Atlantic University, Deerfield Beach and Delray Beach, our location offers easy access to local golf courses, oceanfront fun, airports and more. On-site amenities include a fitness center, outdoor pool, dining at our Cafe 5150 and Concierge Level services. Featuring more than 13,000 square feet of elegant ballrooms and event space, our hotel's renewed appearance also provides a premier destination for social and business events in Boca Raton. ... more   less 
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Also Known As:
Boca Raton Marriott At Boca Hotel Boca Raton
Marriott Boca Raton

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