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“Good location, good hotel, new cool lobby bar.” 4 of 5 stars
Review of Boca Raton Marriott at Boca Center

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Boca Raton Marriott at Boca Center
Ranked #8 of 28 Hotels in Boca Raton
Certificate of Excellence
GreenLeadersBronze level
florida
Level Contributor
127 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good location, good hotel, new cool lobby bar.”
4 of 5 stars Reviewed June 5, 2013

Stayed here many nights in the last 2 years. Rooms are clean and contemporary with generally good quality mattresses. Newly renovated lobby now sports a great bar area with a bar tender who knows how to make drinks and serve. This is an uncommon combination.
Located in the Boca Towne Center which has a few good restaurants, a Total Wine Store, and a small Fresh Market type grocery.

Room Tip: Avoid the ends of hallways where they have the ice machines and avoid being located adjacent to the...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank bigsky3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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765 reviews from our community

Traveler rating
    349
    227
    111
    49
    29
See reviews for
183
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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  • English first
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English first
Oxford, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2013

We recently stayed at this hotel for a weekend. The customer service was great. The hotel was in a great location, clean and located right outside were some good restaurants that me and my wife ate at. The breakfast buffet at the hotel was awesome with the omelet freshly prepared in front of you. Will definitely go back.

Room Tip: Great location, breakfast buffet stellar, clean hotel.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 31, 2013

I travel a decent amount for work, and was happy with this hotel. I thought it was fairly quiet, clean, and the lounge had a lot of seating in order to wait for other groups. My coworkers and I were able to have a nice breakfast before heading out for the day, and were also able to have a nice drink at night after a long day! The bed was comfortable, but I would have prefered some better lighting at the sink area for makeup application.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank IrishAli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

We did not stay at the hotel as we live locally but went into the restaurant on Saturday morning for breakfast.
The staff was great - so nice and always there when you needed something. The buffet was well stocked with plenty to choose from. Food was all excellent - especially the fresh omelet station. Restaurant was vey clean and a nice atmosphere. Would love to go back in the cooler temps and sit outside.

Stayed May 2013, traveled with family
Helpful?
Thank Kelli K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amherst, New Hampshire
Level Contributor
3 reviews
5 of 5 stars Reviewed May 24, 2013

This was a wonderful stay at an excellent Marriott.

First let me start by again (2nd Stay) applauding the extraordinary staff at the Boca Raton Marriott hotel. In particular Angela (now director of food and beverage) and Melissa(Reservations manager) and her extroadinary staff who made our 2nd stay even cozier and friendly . The hotel room was exactly what and where we wanted it and very comfortable as usual the hotel is kept immaculate. Service was great and excellent coffee flowed every morning. The sports bar is impressive along with its very courteous staff and they make a great French Martini. We had a great time and I highly recommend this hotel. The location is ideal for walking or driving everywhere in this high end shopping and dining area. We will certainly be back. Great job Cathy Zucker GM of the hotel we never met but Marriott will be informed.
Joel Naidus and Family.
Room Tip: Just arrive and they will take care of the rest.
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Stayed May 9 to May 13... 2013. Previously June 2011.

We will return

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jnaidus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 21, 2013

Got hotel via a great rate on priceline. Excellent location within walking distance of many restaurants and a short drive to the mall. Very nice public areas. Average pool but pool bar is a plus. Rooms are typical Marriott with the expected amenities. Priceline lists this as a 4 star property. There is no way I could classify it as such. Definitely 3.5 stars. My biggest complaint was the incredible lack of soundproofing from the hallway. At one point, I could hear the children screaming for ice cream in the hallway so loudly while in the bathroom that I thought it was coming from the TV in the bedroom. It's a shame so many high-rise hotels lack better insulated doors. Doubtful I would stay again.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JKNY329_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
czucker, General Manager at Boca Raton Marriott at Boca Center, responded to this review, May 23, 2013
Dear Valued Guests,

Thank you for taking the time out of your busy schedule and sharing your feedback from a recent stay with us. We definitely take these reviews seriously and always look for ways to improve our service and exceed our guest expectations. We have many added amenities that provide a 4 star experience to all our guests and hope we do get another opportunity to have you back.
I have also thought of ways to better provide a quieter experience for those guests that are here to relax and offset some of the noise distractions that can take place on a hotel floor.

Thank you again for your comments and we do hope to welcome you back to us in the near future.


Sincerely

Cathy Zucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 of 5 stars Reviewed May 13, 2013

We stayed at the Boca Raton Marriott at Boca Center for several days of meetings. We chose this Marriott due to the location in southern Florida as well as we try to hold our events at Marriott properties due to consistently high levels of service, quality of rooms, and abundance of excellent amenities. This Marriott feel far short in so many areas, it's hard to believe it's a Marriott property. From the beginning, there were issues with our dealings with Flavia Aliberti, the sales manager and we should've seen the red flags coming at that point. From her messing up our reservations, to her miscommunicated directions to the staff regarding our breaks & snacks, nothing seemed to go right. On top of that, the rooms are dated and worn. A lot can be overcome by good service and attitude, but unfortunately, that was lacking at his property. We should've read the reviews on TripAdivsor first as there appears to be quite a few negative reviews. It's always a red flag when reviews are commented upon by hotel management and this hotel seems to comment a lot. Perhaps, if the management spent as much time attending to guests as responding to negative reviews, this place might have better service. We will not be coming back here.

Room Tip: Avoid this place altogether.
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  • Stayed April 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Gator G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
czucker, General Manager at Boca Raton Marriott at Boca Center, responded to this review, May 14, 2013
Dear Valued Guest

We would love the opportunity to have you contact us directly so we can continue to gain more information regarding your recent trip back in April. We certainly do appreciate all the feedback from our guests so that we can continue not only to meet your expectations but exceed them. I will always respond to the reviews because our guests take the time out of their busy schedules to write them and we take them all very seriously to learn and improve on our services from all the information we gain from the TripAdvisor sight.

Please do not hesistate to contact me directly and I hope I have the opportunity to speak with you in the near future.

Sincerely

Cathy Zucker
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boca Raton Marriott at Boca Center

Property: Boca Raton Marriott at Boca Center
Address: 5150 Town Center Circle, Boca Raton, FL 33486
Location: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Boca Raton
#5 Luxury Hotel in Boca Raton
#7 Family Hotel in Boca Raton
#10 Business Hotel in Boca Raton
#13 Romantic Hotel in Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Boca Raton Marriott at Boca Center 4*
Number of rooms: 256
Official Description (provided by the hotel):
Renovated in 2015, explore the stylish Boca Raton Marriott at Boca Center. Recently completing a three-year, multi-million dollar transformation, the hotel's refreshing new look and intuitive service are ideal for blending work and play. Just steps from top Boca Raton dining and shopping - including Town Center Mall and the Mizner Center - the hotel's resort atmosphere provides guests with a mix of convenience and luxury. Hotel accommodations feature marble bathrooms, Marriott luxury bedding and plug-in technology. Just minutes from the campus of Florida Atlantic University, Deerfield Beach and Delray Beach, our location offers easy access to local golf courses, oceanfront fun, airports and more. On-site amenities include a fitness center, outdoor pool, dining at our Cafe 5150 and Concierge Level services. Featuring over 13,000 square feet of elegant ballrooms and event space, our hotel's new look also provides a premier destination for social and business events in Boca Raton. ... more   less 
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Also Known As:
Boca Raton Marriott At Boca Hotel Boca Raton
Marriott Boca Raton

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