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“You Get What You Pay For”
Review of Wyndham Boca Raton

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Wyndham Boca Raton
Ranked #8 of 27 Hotels in Boca Raton
Certificate of Excellence
Boulder, Colorado
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“You Get What You Pay For”
Reviewed October 15, 2012

We just got back from Florida and spent 5 nights at this hotel. We got a very inexpensive rate through AARP Expedia averaging about $85/night. This property is in a great location very close to the Town Center Mall and many other restaurants etc.

However the hotel is really run down. Our room was dinghy and had a weird musty smell, like dirty socks or locker room. The carpet looked filthy, the bathroom fixtures were old and in need of replacement. The little button on the shower was stuck in the on position, the grout around the sink was hanging loose etc. . I asked the front desk clerk if there were rooms that had been recently renovated and he said they were basically all the same. So I am really puzzled about the other reviews posted here claiming that the rooms were freshly painted etc.

The air conditioner was a window unit that sounded like a jet engine every time in went on. So we were blasted with cold air every 15 minutes. And if you are lucky enough to be there on a Friday night there is no need to set your alarm because the garbage truck will wake you up at 4:30 AM. Lastly on nights 3-5 our room key always stopped functioning when we returned in the evening. So we had to make a trip to the front desk to get it redone. Nobody knew what was causing the problem.

On the plus side the staff is exceptionally friendly. We had had breakfast at Rosso one morning and it was fair, for a better, cheaper alternative go to the Corner Bakery which is a few blocks away. We will definitely look for a different place on our next trip

  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
Thank honestmiguel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenKaylor, General Manager at Wyndham Boca Raton, responded to this review, October 23, 2012
Thank you for taking the time to outline your concerns regarding your recent visit. There are certainly no excuses for the challenges you experienced. I have personally reviewed your concerns with the housekeeping and engineering teams for corrective action. We do hope that you will give us another opportunity to experience our services and amenities.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
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English first
Miami, Florida
Level Contributor
94 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 12, 2012

This a budget hotel in an excellent location The rooms are spacious and clean but the decor is dated and in dire need of fresh paint. The staff is so incredibly friendly and greets everywhere: the reception, the doorman, the cleaning crew. They make you feel special and they want to make sure all your needs are meet. The staff makes this hotel exceptional!

  • Stayed October 2012, traveled on business
    • Value
    • Location
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Helpful?
1 Thank Lulhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenKaylor, General Manager at Wyndham Boca Raton, responded to this review, October 21, 2012
Thank you for taking the time to review our hotel. I am glad to hear that the associates made your stay enjoyable, as their goal is to make you feel right at home. We continue to make improvements around the hotel and in the guest rooms. We are working on a couple of sample rooms for our next major renovation scheduled for late 2013. We hope to see you again soon.
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Chicago, Illinois
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2012

I stayed here in September 2011 and August 2012 and it was excellent! The room was very clean, decor was lovely and modern and the bed was to die for! Ididnt want to get up!The bathroom was very modern, marble and tiles with plenty of amenities in case you forgot yours. The staff always had a smile on their face. The pool was huge and the pool area was clean with very new furniture. Every afternoon there were fresh baked cookies and lemonade to snack on. The business center came in handy with the printing and computer use. The gym was new and the equipment worked great! It was close to malls, beach all major attractions. Very safe. Love it and have returned since many times!

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Claudia13_13_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenKaylor, General Manager at Wyndham Boca Raton, responded to this review, October 21, 2012
We appreciate your thorough review of our hotel Claudia 13. The beds are Simmons Beautyrest should you desire one for home! I am glad that you had such a wonderful stay and that you enjoyed the little extras we provide to make you r stay comfortable. We hope to see you again soon.
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Lima, Peru
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 9, 2012

Good hotel at a very good location close to Boca. Close to great restaurants and I-95. Gym ok but not great. Very good service and nice size rooms. Try to get a room facing pool. Seasons 52 restaurant is very close and a must, highly recommended.

Room Tip: Rooms facing pool are a good choice.
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  • Stayed January 2012, traveled solo
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Helpful?
Thank Flavio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenKaylor, General Manager at Wyndham Boca Raton, responded to this review, October 21, 2012
Thank you Falvio B for your great review. I hope that on your next visit that you have a chance to try our new restaurants Rosso Italia and RED The Steakhouse located just across our courtyard.
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Jacksonville, Florida
1 review
Reviewed October 8, 2012

This was our 4th stay here in the past 6 weeks. The accomadations are second to none. But what makes this stay most enjoyable is the staff. From the door service, to the housekeepers to the front desk, everyone is always friendly and goes out of their way to helpful and accomodating. I would especially like to commend Emanuel at the front desk. He was so thoughtful and intune to the needs of my family. He truly made our stay memorable. Without a doubt, we'll be back.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robbin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenKaylor, General Manager at Wyndham Boca Raton, responded to this review, October 21, 2012
Thank you Robbin S for your kind remarks about our staff and Emmanuel in particular. I have shared them with all of our associates. We hope you always consider us your Home Away from Home and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Boca Raton

Property: Wyndham Boca Raton
Address: 1950 Glades Rd, Boca Raton, FL 33431-7353 (Formerly Wyndham Garden Hotel Boca Raton)
Phone Number:
Location: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Boca Raton
#6 Business Hotel in Boca Raton
#11 Family Hotel in Boca Raton
#11 Romantic Hotel in Boca Raton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Boca Raton 4*
Number of rooms: 184
Official Description (provided by the hotel):
Discover the Wyndham Boca Raton, a boutique-style retreat that offers our guests a unique and relaxing ambiance. Designed for the leisure and the business traveler alike, our comfortable room and suite accommodations are equally suited for work or play. The Wyndham Boca cares about the health and well-being of our guests while traveling and we have created an atmosphere that allows for healthy dining options, fitness training and yoga practices, and of course, lounging by the beautiful pool and tropical courtyard.Enjoy dining at its best at the Farmer's Table--a fresh, healthy, delicious menu or at the award-winning RED, the Steakhouse.Our staff truly wants your experience to be one you will remember. Consider us your home away from home. ... more   less 
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Also Known As:
Holiday Inn Boca Raton
Boca Raton Holiday Inn

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