Gotta love the Otis Spunkmeyer cookies at the front desk! The peanut butter were my favorite. Be sure to try one or a few!
Our check-in was quick and friendly. We even had a call from Erin a little later to insure that we were happy with our room. Continental breakfast includes yogurt, fruit, juices, Belgium waffles, scramble eggs, sausage, turkey Canadian bacon and of course plastic silverware, cups and foam plates.
We checked out the pool area when we first got there. The area by the hot tub was very dark and unsafe. We brought this to Erin's attention however 3 days later when we left the area was still dark and unsafe. What a shame!
The pillows are horrible. We switched out the feather ones for foam and they were just as bad unfortunately. Our room was made up daily. Sheets are changed every third day of your stay so we never got fresh sheets. There's a fridge in the room and a microwave in the breakfast area. Free Wi-Fi and a nice computer desk and chair.
The hotel is on Airport Road - yes that means planes fly overhead. For our purposes it was centrally located and worked ok for us.
We tried to add a 4th night on to our 3-night reservation online. The website continued to buffer and the reservation would not go through. We called AARP to see if they could help us and they basically refused to do so. We call the Fairfield to see if they could extend the rate and they also refused to do so even though they confirmed they had availability. Totally unacceptable really. We already had a 3-night reservation. They chose to have a room possibly unoccupied rather than do the guest-friendly thing and extend us one more night. Even though we were trying to make a last minute change, if was frustrating dealing with AARP and Fairfield. So, we were welcomed with open arms and an AARP rate at Trianon in Bonita Springs. Check out my review of this great hotel!
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- Also Known As:
- Fairfield Inn And Suites Boca Raton
- Fairfield Inn & Suites Boca Raton Hotel Boca Raton
- Fairfield Inn Boca Raton
- Fairfield Boca Raton
- Boca Raton Fairfield Inn