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“Nice room and good location” 4 of 5 stars
Review of Fairfield Inn & Suites Boca Raton

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Fairfield Inn & Suites Boca Raton
Ranked #15 of 28 Hotels in Boca Raton
GreenLeadersBronze level
Atlantic Beach, FL
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice room and good location”
4 of 5 stars Reviewed February 5, 2013

Everything seemed to be in order. Coffee was available even at night and breakfast was good. Room was clean and quiet - couldn't hear highway noise at all. The pool area is beautifully landscaped. Very convenient to FAU.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mmbgraphics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, February 7, 2013
Dear mmbgraphics,

Thank you so much for sharing your experience. I appreciate you taking the time to write such a great review. I’m happy to know that you enjoyed the amenities from 24 hour coffee, breakfast, and our lovely pool. We look forward to having you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
    81
    82
    42
    18
    12
See reviews for
81
58
19
52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wisconsin
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 27, 2013

We had a very nice stay at this property. We were given a brand newly redone suite and really enjoyed the extra space. The breakfasts were great with some wonderful choices not usually found at lower priced chains.They do need a business center. We wouldn't hesitate to return as the location was great..near freeway and shopping.The best part of our stay was the front desk staff. All were super friendly and very helpful. Must give special shout out to Michael..he is the best!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gordloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, January 29, 2013
Dear Gordloo

I am so very pleased to know that you enjoyed your stay with us and that you found our staff, especially Michael, friendly and helpful. We do have a computer & printer in a selected area of the hotel for guests to use, I apologize if you were unable to locate it. I want to thank you for your wonderful comments and look forward to your next visit!
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Stuart, Florida
1 review
4 of 5 stars Reviewed January 26, 2013

Would like to start off by saying that the service was wonderful. We stayed twice in the past couple of weeks and have to say hands down front desk service in the evening was superb. We were helped mostly by a gentleman name Brandon who always had a smile on his face and was great at handling multiple things going on in front of him at once with a positive attitude. That is hard to find these days and needs to be acknowledged as a huge asset to this property!
We were glad to see that the rooms are undergoing renovations as it is needed. Also may help with location and demographics coming in to offer more computers for business use as it seemed to be a high-business travel hotel. Other than that it is a hotel that we would want to stay at again and recommend to others as well.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, January 29, 2013
Dear Jessica G

WOW! Thank you so much for your wonderful feedback. It is greatly appreciated! Brandon is fantastic! I am thrilled to know that you had such a wonderful experience with our staff during your stay with us. We are all excited about the renovation as well and can’t wait until it’s completed. We look forward to have you stay with us again soon!
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Staten Island, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 31, 2012

Spent7 days there since day one every day had to get new keys for room locks dont work, repeatedly asked for gm never spoke to that person once, bugs what looked like nats crawling on dresser ( another guest complained too ) was told one price and charged a good $400.00 over still no gm called or spoke with me , creepy guy hangs around hotel and stares at people no one does anything bout that either , still have more but why bother gm is never available will also put on trip adviser

  • Stayed December 2012, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank teresa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, January 2, 2013
Dear teresa c,
I’d like to begin by thanking you for taking the time to express your comments and concerns and to also sincerely apologizing for the experience you had while staying with us. It is very concerning to me that you felt the service level was not up to your standards. Our service level has been consistently above brand average. The GM is always available 24/7 and we apologize for somehow letting your concerns slip through the cracks. It is definitely not our intention. I would like the opportunity to speak with you personally and address these issues. If you would like to discuss this further, please contact the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 27, 2012

Except for superior choices on breakfast buffet and very friendly staff, this Fairfield is well below chain standards. Room including bath is unusually small with worn furniture/carpet. Needs to be upgraded. Also, location is awkward to get in and out of. Have paid less to stay in many better choices in Boca.

Room Tip: Ask if they have any refurbished rooms
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dmcnslt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, December 28, 2012
Dear dmcnslt,
WOW! Thank you for your kind words about our very friendly staff and superior choices for breakfast! I cannot apologize enough for the worn furniture/carpet in your room. I do hope you take comfort in knowing that we are currently going through a full renovation on all of our rooms/suites. Carpet and furniture, among other things, are being replaced.
Thank you again and I hope you will consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
reading, pa
Level Contributor
193 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed December 24, 2012

Friendly front desk. Rooms are overdue for remodeling, but no one is going the extra mile to make sure scratched woodwork gets some scratch remover and that wall splatters are cleaned in the bathroom. Carpet was clean, although stained. Place was disappointing and I doubt we'd return. Did notice some sugar ants so they need some bug control too.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank initfrfn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, December 28, 2012
Dear initfrfn,
Thank you very much in commenting about our friendly staff! I appreciate you taking the time to write your review as it is helpful to us to make sure every guest has a wonderful experience while staying with us. We are currently going through a full renovation on all of our guest rooms/suites. The renovation includes new carpets, drapes, furniture, fixtures, etc. I sincerely apologize for the scratched woodwork, wall splatters, and the sugar ants. Thank you so much for letting us know about these issues. I will be addressing them immediately!
I do hope you will consider staying with us again in the future. We are very excited about our rooms make over and would like the chance to show you how beautiful they are once completed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 24, 2012

Needs new carpet in rooms. Very basic rooms. Decent breakfast. Has lcd tv. Service was fine. Across from hwy so can hear the cars wiz by. Would look for another place. Not too much in immediate vicinity.......................

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank memargolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maggie P, Manager at Fairfield Inn & Suites Boca Raton, responded to this review, December 28, 2012
Dear memargolis,
Thank you so much for your review. We appreciate each and every comment. I hope that you will take comfort in the fact that we are currently going through a full renovation on all of our guest rooms/suites. The renovation includes new carpets, drapes, furniture, fixtures, etc. I do hope that you will give us another chance the next time you visit Boca Raton and enjoy one of our beautiful renovated rooms. I do sincerely apologize for any noise that was heard from the highway. If you’d like to return, we would be more than happy to give you a room facing our lovely pool area.
Again, thank you and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Boca Raton

Property: Fairfield Inn & Suites Boca Raton
Address: 3400 Airport Rd, Boca Raton, FL 33431-6420
Location: United States > Florida > Boca Raton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Boca Raton
#13 Family Hotel in Boca Raton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Boca Raton 2.5*
Number of rooms: 119
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Also Known As:
Fairfield Inn And Suites Boca Raton
Fairfield Inn & Suites Boca Raton Hotel Boca Raton
Fairfield Inn Boca Raton
Fairfield Boca Raton
Boca Raton Fairfield Inn

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