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“Nice hotel - mediocre service”

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Boca Beach Club, A Waldorf Astoria Resort
Ranked #1 of 27 Hotels in Boca Raton
Certificate of Excellence
Dallas, Texas
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice hotel - mediocre service”
Reviewed May 10, 2013

The hotel and it's property is very nice. But had a number of poor encounters with snobby staff and bell man service not delivering golf bags to golf storage at checkin - instead ended up back in my room. called again to send over arrived at tee time next morning, clubs still missing, late for tee time. and was not delivery back to room on request for check out.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

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Thank WaldoWorldTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (447)
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Hamilton, Canada
Level 6 Contributor
147 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 8, 2013

the Boca Beach Club is part of the Boca Raton Resort. I have stayed at both resorts, both are beautiful , but the ambiance is different for both. If you want a calming, modern, high end beach resort (on the beach) then tyou want to stay at the Beach Club. there is a shuttle to the BR resort if you want to take advantage of the shuttle to town, or dinner or shopping at the hotel. An ocean view room is spectatular to see the sunrise if you want to get up that early. The rooms are well appointed, large marble bathroom, huge soaking tub, and clean. Great service, wonder restaurant. The beach does get very busy, and almost overcrowded in the afternoon so best to go in the morning. There is an additional $22/day resort fee (really? just add it into the nightly rate), and shopping,eating is very pricey in the resort...so best go offsite if you are watching your budget. The wireless was FREE (most high end hotels charge ridiculous charges so this was a lovely surprise). I anticipate i will have the need to stay and the Boca Raton Resort in the future, and I will always request a beachfront room at the Beach Club rather than the historic hotel.

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
Thank Cashmra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 7, 2013

This is the 3rd time I've been fortunate enough to have attended a Spring-time business conference at these Walddorf sister locations. The traditional resort is classically beautiful but unless you plan on playing croquet I suggest you head over to the Beach Resort. Yes, it is more modern which can be a plus or minus. Yet, why come to the ocean unless you can be on the ocean? Try and get to the beach early because there are squealers (kids under 5) all over the place later in the day. That can also be plus or minus. Each place is competently staffed , the food is OK resort-fare. And I'm not sure whether it's worth the coin unless it was on my company dime ... still if you are fortunate enough to have your company event booked here ... stay on the beach!

  • Stayed May 2013, traveled on business
    • Value
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Helpful?
1 Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
staten isalnd, United States
1 review
Reviewed May 6, 2013

The grounds were breathtaking, the food to die for, and hospitality that you cannot get anywhere else. I highly suggest anyone to stay here. They make you feel like you are at home through the duration of your visit.

  • Stayed April 2013, traveled with friends
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Review collected in partnership with Waldorf Astoria

Helpful?
Thank Loren V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio City, Ohio
1 review
Reviewed May 5, 2013

The Boca Beach Club was a delightful getaway for my wife's birthday last month. As a frequent business traveler, I find it hard to enjoy a hotel stay on vacation. This all changed when visiting the Boca Beach Club. The resort and room ammentities were fabulous. It felt both private and fun with an incredible staff. Christopher Meyers at the front desk went out of his way to make our trip one that we will never forget. His friendly nature, knowledge of the nearby hot spots and continuous committment to exceeding our expectations throughout our stay has made us compelled to return to the restort again in a couple weeks.

Room Tip: Rooms with an ocean view
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  • Stayed April 2013, traveled as a couple
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Helpful?
Thank jay s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Georgia
Level 5 Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 5, 2013

What a great trip to Boca Raton. The Boca Beach Club has been recently renovated and we enjoyed an oceanfront room . Very comfortable and nicely appointed room, No balcony but windows are floor to ceiling and center window slides open (has railing in front so you can't fall out) to enjoy the sea breezes. Service is key any visit and this property did not disappoint. The pools (3 total) were segregated with 2 adult pools and 1 pool that allows children. This was a nice feature as many resorts lump all guest together and if you don't have children it can be a bit distracting with all of the screaming kids. There is a shuttle that runs till around 1am between the beach club and the main resort. Don't miss going to the main resort and tower. Outstanding property with beautiful architecture. The tower has an outstanding restaurant on the 27th floor with amazing views. Will go back again!

  • Stayed May 2013, traveled as a couple
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Helpful?
1 Thank goliathtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 3, 2013

I stayed at the Boca Beach Club for 3 nights. Every person on the staff that I dealt with is extremely friendly, happy and helpful. I booked a sky view room which had a great balcony with 2 lounges and a table with 2 chairs overlooking the pool and the ocean. I would highly recommend this room type as the rooms on the other side have a disappointing view. Nice to wake up in the morning and come back late afternoon to relax on the balcony. The sister property ( The Boca Resort ) is nearby. A 20 minute walk or a 5 minute shuttle offered by the hotel. Your hotel card works at both properties which is nice. The resort has the spa and more restaurant and bar choices. If you are trying to decide which property to stay on, the club has the great beach and better pools. The resort has the spa and more restaurants. My choice would be to stay at the beach club and go to the resort for the spa and bars. The beach club tended to get very quiet at night. The only negatives are that the coffee machine in the room was dirty and I wouldn't use it. The bar at the club was very expensive. We had 2 drinks for $40. I still give it 5 stars because these items didn't bother me but it might bother you. The balcony could make up for a lot. The resort also charges $26 day that takes care of the tips. A bit high but I liked not having to think about the tips.

Room Tip: get a balcony room
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  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank fef5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boca Beach Club, A Waldorf Astoria Resort

Property: Boca Beach Club, A Waldorf Astoria Resort
Address: 900 S Ocean Blvd, Boca Raton, FL 33432-6306
Location: United States > Florida > Boca Raton
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Boca Raton
#1 Business Hotel in Boca Raton
#1 Family Hotel in Boca Raton
#1 Romantic Hotel in Boca Raton
#1 Luxury Hotel in Boca Raton
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Boca Beach Club, A Waldorf Astoria Resort 4.5*
Number of rooms: 1041
Official Description (provided by the hotel):
Immerse yourself in the elegantly restyled The Beach Club - a completely refurbished Boca Raton beach hotel, providing ideal access to the water. Enjoy the stunning views of the rolling waves of the Atlantic Ocean. Stroll along the white-sand shores. Just a short shuttle ride from the renowned Boca Raton Resort & Club, this oceanfront property shares all the luxurious amenities and activities with the Resort, offering endless choices for recreation. ... more   less 
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Also Known As:
Boca Beach Club, a Waldorf Astoria Hotel Boca Raton
The Waldorf Astoria Collection

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