Please have you staff Google Espresso Macchiato. It does not have caramel in the definition. A customer should not get attitude every time (today being the 6th time) I ask "why did you put caramel into my drink?" That's when I get the "you didn't order it correctly" lecture. If you are going to charge 4x Starbucks, at least learn that if I really wanted caramel, I would have asked for a caramel macchiato. Also, your brew temp is too high. I never burn my tongue at Starbucks.
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