We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very helpful!”

Key West Visitors Center
Certificate of Excellence
Attraction details
Level Contributor
30 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Very helpful!”
Reviewed October 19, 2013

My wife and I are kayakers who were on a somewhat impromptu journey to the Keys looking for kayaking adventure. We were headed towards Key West with no real plan and no reservations. It didn't look good for accommodations, because it was the Saturday before the Key West "Fantasy Fest", which is said to be their busiest time of the year. Looking on the Internet as we approached, we couldn't find anything for less than $200/night, which was really more than we wanted to pay. However, we wanted to at least get to Key West and then work our way backwards from there.

Against my normal instincts, we decided to stop at the Key West Visitors Center located in Big Pine Key, right along the main highway. It has been our experience in the past that these types of stations are usually not very helpful and more interested in booking you with the places where they have connections (and thus receive a commission) and not necessarily the best option for your traveling situation.

We entered the building and were immediately greeted by Tara. We explained our situation and our kayaking interest. Her first inquiry was to ask how much we wanted to spend on a room. I told her we'd like to be in the lower $100 range, expecting her to laugh in my face. But she said that she could probably work with that and started digging into her computer. She found us an awesome B&B called "Garden House" (see separate Trip Adviser rating) that was in our pain threshold.

She also knew of two different kayak/snorkeling charters services and had info/pictures available for both. She said she had been on each of the trips and was able to differentiate them so that we could make a good decision (we haven't done the trip yet as of this writing.)

But the bottom line is that Tara really dug in to understand what we wanted and very enthusiastically helped us out. We walked out of there very impressed and pleased with how she helped us out.

If you are driving to Key West, this Visitors Center is a very wise stop. Tara can hook you up and do it with a smile!

Visited October 2013
Helpful?
1 Thank PatrickPem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie B, Manager at Key West Visitors Center, responded to this review, November 1, 2013
Thank you for taking time to write this review. Tara is certainly a star and we love that she was able to help you so much! Come back and visit again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

70 reviews from our community

Visitor rating
    32
    16
    12
    6
    4
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Evansville, Indiana
Level Contributor
13 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Very helpful”
Reviewed July 14, 2013

Helpful employees that are more than willing to help map out your vacation or point you in the direction of some great attractions or off beat things to do.

Visited July 2013
Helpful?
Thank Traveling D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
Level Contributor
96 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 102 helpful votes
“Great Info Place”
Reviewed June 18, 2013

the town of Key West is like a miniature version of the old section of New Orleans. The old buildings and how condensed it all is, people walking around sightseeing or partying, all makes his this place hum into late night hours. The warm sea breezes cool the humidity. What it does lack is a real decent beach like those in Marathon, 45 min away or at Bahia Honda State park. If you are not into partying, there is less to do unless you go parasailing, scuba diving etc. Key West town is old and in a sense, that is the charm. You should know that by car from the start of the Keys at Key largo, it will take 2+ hrs to reach Key west because Hwy 1 is two lanes and traffic seldom hits more than 50 mph, the average is 40 mph in the day.

Visited June 2013
Helpful?
Thank perryaam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timmins, Canada
Level Contributor
96 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
“Saved us a ton of $.”
Reviewed June 2, 2013

Spoke to a guy named Nick Gibson and he was instrumental in finding us a great place to stay in Key West at a very discounted price. These Info and Visitor Centers are not very well advertised but when you come upon one, it is well worth your time to see what specials they have on hotels, meals and attractions for that day.

Visited May 2013
Helpful?
1 Thank SchumacherJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, Florida
Level Contributor
120 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
“Great spot for the wandering tourist to start their exploration.”
Reviewed January 10, 2013

Great information and any questions needing answered, great way to get started. Stop in and plan your path, one foot in front of the other. This is a walking, cycling, mopeding, moving island. So much to see and take in.

Helpful?
Thank pinkladysupport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Key West Visitors Center also viewed

Big Pine Key, Florida Keys
 
Big Pine Key, Florida Keys
 

Been to Key West Visitors Center? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing