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“Extremely disappointing”
Review of Daddy O Hotel

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Daddy O Hotel
Reviewed April 2, 2014

I do a lot of traveling during a year for work, vacation and I do my research before booking a Hotel. I had to admit , critics were mixed for this hotel, but I took a chance. Because I wanted to be a little outside South Beach , for a more quiet time, since it was the ULTRA music festival.

From the moment I got in, I wasn't re-assure.. Piles of luggage on the back of the counter desk , I don't think they have a storage room, so luggage get accumulated, also because of the late check up (4pm) . On our way to the room , I notice how dirty the walls and carpet was. It didn't get better in the room, carpet was so dirty. I am sure that there was a few memorable party's in my room. Room smell's humidity. You have to force yourself to the room, the doors blocks midway , scrubbing the floor.

Nothing to hang your clothes , so everything get spreads around the room, and you don't want to put your luggage on the floor, believe me .

But the worst is the walls insulation... there is none.. Never experience something like this. You feel that everyone is in your room... I woke up in the middle of the night thinking that there was a bear in my bed, but it was the next room guy snoring !! Party's in other rooms and kids yelling , running and, all time having the impression that they are in your room . Definitely not the place to be if you want a good night sleep.

Breakfast is really a Hop and go kind ... There is no table to sit down.. Industrial pastry's , Bagels ( more bread on steroids) Machine coffee ...

On the positive side, Staff is very friendly and service oriented.

Definitely need a bit of renovation to become a real Boutique Hotel.

  • Stayed: April 2014, traveled as a couple
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3  Thank Campagnaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded April 17, 2014

We apologize for your recent experience at the daddy O hotel. As you noted, our team is service oriented and is focused on delivering exceptional hospitality experiences for all daddy O hotel guests.
We are addressing each one of your comments accordingly and would like to extend to you a complimentary return visit to the hotel to show you that we do things correctly at the daddy O hotel and your experience was an exception.
Please contact me at your convenience at 305-868-4141 so I can help with your future travel plans to Miami.
Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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451 - 457 of 1,064 reviews

Reviewed March 27, 2014

Courtney is one of the managers at this property whom I had the pleasure of interacting with to reconcile an issue. Courtney was professional, caring, responsive and personally was involved until the issue was resolved. Each individual that I encountered during my interaction was the consumate professional and provided excellent customer service. It's obvious that the staff is lead by example of the management to provide excellent customer service. Thank you again, Courtney! I plan to visit soon.

  • Stayed: March 2014, traveled as a couple
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Thank Beverly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded April 14, 2014

Thank you so much for leaving a 5 star review of the Daddy O Hotel on tripadvisor. Courtney and the other team members appreciate you mentioning her/their efforts towards making your stay a success and we all look forward to the day when you return to relax.
Daddy O Hotel team

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Reviewed March 17, 2014

The hotel itself was nice with nice friendly staff. We just returned from a 3 day stay 03/2014. Rooms were nicely decorated though small and noise could be heard from surrounding rooms. The location, ,however, was the bomb. Two excellent Italian restaurants right around the corner and the beautiful super expensive Bal Harbor shops were within walking distance. Overall, a very nice stay just wish the parking was included ($12 a night) which added to an already expensive room.

  • Stayed: March 2014, traveled as a couple
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Thank pamela3429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded March 25, 2014

Thank you for posting a review of the Daddy O Hotel on tripadvisor.com. We are pleased to hear that you enjoyed your stay and that you found our location to be premier. South Florida is seasonal and hotel rates do fluctuate. High tourism and increased demand for hotel rooms in the winter months drive winter rates. We hope that when you return to the Miami area you will return as our guest.
Regards,
Daddy O Hotel

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Reviewed March 15, 2014

For a relaxing, short break in Miami, Daddy O is a good choice. Tucked away in the quiet Bay Harbor district, it's walking distance from amenities (including a great Italian restaurant around the corner), quiet beaches and bus routes.

The rooms are spotless and very well-equipped, the staff are extremely helpful and friendly and it's excellent value for money.

Lobby space is limited, but no more than you'd expect for a small hotel. There's not much indoor seating, but it's really no hardship to sit on the veranda for breakfast.

  • Stayed: March 2014, traveled as a couple
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Thank KJ_and_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded March 25, 2014

Thank you for posting a review of the Daddy O Hotel on tripadvisor.com. We are pleased to hear that you enjoyed staying at our boutique hotel and that you appreciated all that our town has to offer. Bay Harbor Islands does have several great restaurants that are in walking distance to the hotel, we are happy to hear that you enjoyed your dinner at our local Italian restaurant. The next time you are in the Miami we hope that you will return to the Daddy O, and you can always stop by and say hello.
Best Wishes,
Daddy O Hotel team

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Reviewed March 11, 2014

It was definitely a nice stay. The rooms were kinda small though, but everything else was okay. The walls are pretty thin, you can literally hear everything from the neighbors rooms. Staff is friendly, but sometime too relaxed and "fun". Breakfast was nothing special and parking is $12 a night (you could park on street and use the metered spots for free until 8 AM). Make sure to get a room upstairs with a "view".

  • Stayed: March 2014, traveled as a couple
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Thank uskern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded March 13, 2014

Thank you for posting a review of the Daddy O Hotel on tripadvisor. We are happy to hear that you enjoyed your stay and hope that the thin walls did not affect you getting a good night’s sleep. Our staff members are “fun” but they do not take their position lightly, we are all employed to service the hotel and its wonderful guests to the best of our ability. Once again thank you for your kind review of the Daddy O Hotel.
Regards,
Daddy

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Reviewed March 10, 2014

We stayed 2 nights at the Daddy O Hotel in February. It was the best hotel we stayed at during a weeks vacation in Miami. Wish we had found it on our first day! Excellent service, spotlessly clean. In a nice location with restaurants within 5 minutes walk.

Keep it up guys.

Stayed: February 2014
Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded March 13, 2014

Thank you for posting a great 5 star review of the Daddy O Hotel. We appreciate you taking the time to highlight and review our property and are pleased to hear you enjoy your stay. We look forward to having great guests like your self return so please remember to stay with us again the next time you are in Miami.
Regards,
Daddy O Hotel team

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Reviewed March 9, 2014

We booked a two night stay because of the positive ratings on trip adviser. However within a few minutes of checking in, I realized it was a mistake. The lobby was small and there were luggage stored behind the front desk. I almost tripped up the stairs carrying my luggage. There is no elevator. Carpeting was dirty and did not look like it had been vacuumed for days. The room itself was small, with a view of the alleyway behind the hotel where they kept their garbage. There was a very musty smell in the room, and the air conditioning unit was very loud. Bathroom shower only had one glass partition (!) and the toilet shook whenever we flushed it. The walls were thin and you could hear people passing by in the halls and the very loud tv in the neighboring room. The bedding was itchy and of questionable cleanliness..The beach is within walking distance but way more than the 3 blocks the kid at the front desk told us. The waves are also kind of rough and the beach is nowhere as nice as south beach..There is a small shopping area nearby but apparently on Saturdays the stores close early for no apparent reason...all this and we wound up paying over $300 for one night (including taxes and parking).. The only good thing is we were able to cancel the second night..

  • Stayed: March 2014, traveled with family
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3  Thank Pema T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaddyOMiami, General Manager at Daddy O Hotel, responded to this reviewResponded March 13, 2014

Thank you for posting a review of the Daddy O Hotel on tripadvisor. As you mentioned you picked the Daddy O Hotel because of our great reviews, we have to point out that even our best reviews mention that we have noise that carries throughout the wood structured building. The Daddy O Hotel is a boutique hotel which essentially means we are small so our small lobby, breakfast area and rooms is to be expected.
As a courtesy to guests that have departed we do store their luggage behind the front desk until the guest is ready to depart or we may even store early check in luggage behind the desk again as a courtesy to the guests that arrive prior to our check in time.
Our staff members and ownership is aware that our carpets have begun to show wear and tear and are currently working with a top designer to replace all of the carpet throughout our common areas and guest rooms. We do hope that you return in a few months to see the carpet upgrade.
The hotel is located in one of the most prestigious areas in all of south Florida we are ¼ mile walk to the beach. The stores that close on Saturday are closed because of religion, all of which re-open Saturday at sun down. We are sad to hear that you were disappointed with your stay and would like to invite you back to see the upgrades we have made to the property.

Regards,
Daddy O General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Daddy O Hotel

Address: 9660 E Bay Harbor Dr, Bay Harbor Islands, FL 33154-2104
Phone Number:
Location: United States > Florida > Bay Harbor Islands
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Bay Harbor Islands
Price Range: $161 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Daddy O Hotel 4*
Number of rooms: 46
Official Description (provided by the hotel):
Stylish boutique hotel provides guests with a sophisticated yet personal experience along with convenient access to South Beach hot spots, dining, shopping, nightlife and beaches. ... more   less 
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