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“The Pros - great staff, beautiful The Cons - no soundproofing - hard to find” 4 of 5 stars
Review of Bal Harbour Quarzo

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Bal Harbour Quarzo
Ranked #4 of 5 Hotels in Bal Harbour
SJU
Level Contributor
418 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
“The Pros - great staff, beautiful The Cons - no soundproofing - hard to find”
4 of 5 stars Reviewed January 1, 2013

Stayed one night while visiting family near by - be warned DO NOT FOLLOW GPS - you will wind up trying to enter a secured residential area. But you will need a car if you stay here because it is far from everything.
The hotel was expensive, $200 - but it is Miami, but it is beautiful and there are lots of little extras from almonds at the front desk to jelly beans in the room. It smelled lovely and was very clean. The pool area is really interesting with cabanas, etc. and the rooms are huge, with kitchenette etc.,
The best thing about this hotel is the staff - everyone is SUPER friendly and that doesn't happen a lot in Miami Beach. Really we can't say enough about the smiles and service we received. But hard to say the great staff is worth the fact that there is NO soundproofing in the rooms - we were woken at 5:30am by the family (we are assuming it was a family of very large people) showering, packing, rolling suitcase and arguing about how much time they had to get to the airport.... You can hear everything in this hotel.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
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    35
    21
    28
See reviews for
112
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Telford, United Kingdom
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 12, 2012

Stayed here for a couple of nights prior to a cruise. Hard to find and looked a bit naff from outside, but inside is a very nice, clean and friendly hotel. The room was large and well kept. This is a very good place to stay, apart from there is no where to eat. The nearest is the hotel across the road. Very good food but not cheap!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank jim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montevideo, Uruguay
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 15, 2012

The Quarzo lacks of a clear identity, after staying with them for 3 nights it is still not entirely clear to me whether it is a vacation rental or an hotel.
It is too expensive for being a vacation rental (about $380 a night), but has not enough services to be considered an hotel.
Besides this, there is a blatant lack of personnel to be considered a luxurious property. Basically any type of manual operation (ie. Housekeeping) may take ages to be completed.

PROS
- Extra big rooms, with a full size kitchen and a living room
- Modern and tasteful décor
- Nice Zen Garden

CONS
- Noisy Air Con (to the point that it is preferred to shut it down and suffer the heat).
- No view from the rooms
- No restaurant or even a place to have breakfast
- Small pool, with no heating and limited sun exposure (freezing)
- Poor TV offer (just 20 channels)

  • Stayed October 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank SuroAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2012

All I can say is that I teared up when I first saw the bedroom. The room was so clean that we could eat on the floor if we wanted to. Everything was meticulously organized and beautifully decorated. Wherever you go within the hotel, there is this soft and relaxing music playing and amazing scented candles/mists all around. The beach is just a few steps away and there's all the structure you may need - chairs, towels and even beach toys for the kids. This is by far the best hotel I ever stayed in the Miami area - and I've been to Miami more than 10 times already. The staff was really amazing and pampered us to the highest level. We had our one-year-old with us and there was even a teddy-bear for him when we got in the bedroom. We definitely plan to stay at Quarzo again and - as far as I'm consulted - there won't be any doubt on recommending to all our friends!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Rafaela1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed September 21, 2012

My girlfriend and I visited this hotel for 11 days fromthe netherlands
I have been to other hotels on miami beach but this hotel stands out for its service,cleanliness and wonderful staff.In one word perfect hotel for a wonderful holiday
Everyone is friendly and willing to help.
Also the rooms are beautiful,clean and spacious
There is also a beautiful garden with modern garden seating in one word we would definitely spend our holday there again when returning to miami/ bal harbour.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank l k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 17, 2012

This property is nestled away from SOBE Chaos. Set perfectly next to the beach and water with beach chairs. Staff was amazing, very accommodating. They helped with everything even, checking me out at my requested 1hr time. The hotel smelled amazing, like a golden spa retreat. The room was huge, white, modern! Just the way I like it. The only neg, is room service. DO NOT order the food on the menu. This part of the stay was not their strong point. The staff explained to me that they're in the process of extending the hotel and building a restaurant on site, hence the lack of great food. Other than that you can hop on a shuttle to the Bal Harbor shops to grab a bite to eat. Do not eat at Mr. Collins. The food was not that great. It was mediocre in addition to the staff being very pressuring for you to leave. I will definitely return to this hotel and they have definitely made my stay very very great!

Room Tip: My room 206 was great. Right next to pool. The hotel was not noisy in general. It was very peaceful
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SARA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 24, 2012
Hello Sara!

Thank you for all your delightful comments. We are so happy to hear you enjoyed your stay and of course would like for you to come see us again.

Find us on Facebook and like our page for updates, discounts, and promotions.

Also, we encourage you to book directly with us for your future stays at quarzomiamihotel.com or call us at 305.222.7922.

Best wishes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
2 reviews
5 of 5 stars Reviewed September 5, 2012

This hotel exceeded my expectations on every level. Very friendly and personable staff, beautiful rooms that were much larger and more modernly furnished than I even expected from the pics I had seen online, and incredible housekeeping. This place feels like your own stylish apartment. The kitchen was decked out with every appliance and tool you need to make a gourmet dinner and I could have easily entertained 30 people in the huge living area. The walk in closest was amazing to display all my purchases from Bal Harbour Shops (less than a 10 min walk away!). Kamille Ricketts at the front desk was so gracious and kind to me and made my stay even more memorable. The housekeepers were wonderful - they even washed the dishes I left in the sink (Thanks, Maria Eugenia!) This hotel MADE my trip. I will definitely go back!!!

Room Tip: Get a one bedroom king! Very open layout.
See more room tips
  • Stayed August 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bal Harbour Quarzo

Property: Bal Harbour Quarzo
Address: 290 Bal Bay Dr, Bal Harbour, FL 33154-1372
Location: United States > Florida > Bal Harbour
Amenities:
Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Bal Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bal Harbour Quarzo 4*
Number of rooms: 27
Official Description (provided by the hotel):
Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more   less 
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Also Known As:
Bal Harbour Quarzo Hotel Bal Harbour
Bal Harbour Quarzo Florida

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