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“This is Guest treatment done right”

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The St. Regis Bal Harbour Resort
Ranked #1 of 5 Hotels in Bal Harbour
Certificate of Excellence
Reviewed December 4, 2013

This property is clearly well managed. Hats off to the GM and staff.
Every aspect of greeting, check in, upgrade, care and property condition and willingness to please is met with 5 stars. This is the property for all others within Starwood to aspire to be.
They set the bar.

Thank you for a wonderful stay. Highly recommended…

Room Tip: All are great I suppose
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  • Stayed: December 2013, traveled as a couple
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1  Thank pgblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded December 18, 2013

Dear Pgblack,

Thank you for the kind review of your recent stay. We are delighted to hear we exceeded your expectations, and look forward to welcoming you back again in the future.

Sincerely,

Dant Hirsch
Hotel Manager

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896 - 902 of 1,449 reviews

Reviewed November 30, 2013

I returned to this hotel, a year after my previous stay. It has got better; service has improved on its high standard the year before -staff appear more attentive, and service is more personalised. I particularly liked the email, a week before my arrival, from the concierge, asking if there was anything I required for my stay. I asked for a kettle to boil water for tea, and milk in my fridge, so I didn't have to use a coffee-maker to make tea. Both were there on my arrival.

The rooms are incredibly spacious and inviting; the food at the hotel is good. Overall, I think I rated it 5 stars on my last visit, and it's improved on that.

Pricey, but a simply beautiful oasis to relax and enjoy Miami.

  • Stayed: November 2013, traveled solo
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Thank Stephen021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded December 18, 2013

Dear Stephen021,

Thank you for taking the time to share your experience here with the TripAdvisor community. I am delighted to hear you enjoyed your recent stay, and that the service was improved from your previous stay, as we continually aim to improve in all areas. We look forward to welcoming you back again soon.

Sincerely,

Dant Hirsch
Hotel Manager

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Reviewed November 25, 2013

We had an exceptional stay in October 2013 at St Regis Bal Harbour with our family -
Great location, and Chic design - Most of all is the " superbe service ! "
from our butler Marc who was always there to make us feel comfortable and helping us with language barrier. The reception manager Ludovic was very attentiv to all our request
and lucky us he is french as well .
Nous reviendrons ....of course . AAA

Room Tip: Floor butler
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  • Stayed: October 2013, traveled with family
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Thank AAA6633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded November 26, 2013

Dear AAA6633,

Thank you for the very kind review of your recent visit to Bal Harbour. We are happy to hear our staff made your stay extra special and comfortable, and we look forward to welcoming you back to Miami's best address.

Sincerely,

Dant Hirsch
Hotel Manager

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Reviewed November 24, 2013

Five star all around! From the decor to the extraordinary service. Specially the great service in the pool and one particular person was my butler Jeferson for going above and beyond in all aspects of hospitality. My wife and son had an amazing time! Looking froward to coming back to this property..



The Johnson family

  • Stayed: November 2013, traveled as a couple
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Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded November 26, 2013

Dear David J,

Thank you for taking the time to share feedback on your recent stay. We are delighted you and your family had a great stay, and I will be sure to share this with Jefferson. We look forward to your next visit to Miami.

Sincerely,

Dant Hirsch
Hotel Manager

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Reviewed November 24, 2013 via mobile

The best hotel in Miami area. The beaches, food and service are amazing . When in Miami come to St Regis . The entire area is amazing bal Harbour shops great shopping and restaurants . Try Makato and Il mulino . Beach is amazing and very clean . Must stay

Stayed: November 2013, traveled as a couple
Thank AP411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded November 26, 2013

Dear AP411,

Thank you for the lovely review of your recent stay at The St. Regis Bal Harbour. We look forward to welcoming you back to Miami's best address again soon.

Sincerely,

Dant Hirsch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

My son and I have just returned from our third visit to the Bal Harbour Resort in Florida.
Each time our visit gets better. The staff is so well trained and the caliber of professionalism beyond compare.
A special thank you to two exceptional employees - Mohamed made every breakfast a delight and Sabrina by the pool/beach catered to our every need.

In addition to a wonderful attentive staff the property is beautiful and well kept and the restaurants suburb. What more can you ask for. We will be back for another 8 day stay in March!
Lillian Brienza - Cold Spring Harbor , New York

Room Tip: All rooms are beautiful- well appointed and spacious.
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  • Stayed: November 2013, traveled with family
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Thank Lil998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded November 26, 2013

Dear Lillian,

Thank you for sharing your experience here with the TripAdvisor community. I am delighted to read your experience was wonderful, and that Sabrina and Mohamed made your stay extra special. We are very thankful for your repeated visits, and we look forward to welcoming you back again in March.

Sincerely,

Dant Hirsch
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

From the moment you arrive, you are made to feel welcome. The property is gorgeous, the staff are wonderful and the overall experience is sheer perfection. As special mention to Jose Sanchez, a door attendant at the hotel. He greets you as if you are royalty and always remembers returning guests. He is the man to see for anything you require and desire. Special mention to Dimitrious and Elana in the restaurant. Excellent servers. Curtis at the pool is so gracious and helpful as well. We highly recommend this hotel to anyone who enjoys first class vacations. Adrienne and Ben. Toronto, Canada

  • Stayed: November 2013, traveled as a couple
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Thank Ademichele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this reviewResponded November 18, 2013

Dear Ademichele,

Thank you for the lovely review of your recent stay. I am happy to hear you felt welcomed from the moment you arrived, and that carried on throughout your stay. I will be sure to share this review with the staff you mention, and we look forward to welcoming you back again in the future.

Sincerely,

Dant Hirsch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Ave, Bal Harbour, FL 33154-2243
Phone Number:
Location: United States > Florida > Bal Harbour
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Bal Harbour
Price Range: $600 - $1,819 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 280
Official Description (provided by the hotel):
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida

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