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“over rated” 2 of 5 bubbles
Review of Days Inn Wilmington/newark

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Days Inn Wilmington/newark
Ranked #11 of 12 Hotels in Wilmington
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499 reviews from our community

Traveler rating
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    57
    73
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Tracy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 31, 2013

OK lets' face it - this place is really in rehab and is very much in need of it. The outside is dirty, the sidewalks and carpeted area on second floor are just filthy. A power wash would do wonders. So would putting the step plates back on several of the steps. Our first "non Smoking" room stunk so badly of smoke we had to be moved. The next room was very nice smelling and the room furnishings were very nice. Bed was great. Now we go from the 2010 bedroom area to the 1950 bathroom. What a dump. Floor tiles cracked and lose and wiggly. Tiles on the wall coming off with mold and dirt galore. After our first day the maid missed the room completely on the second day. I went down to get some clean towels and nothing in the way of an apologry from the staff but I did get the towels. They are remodeling again. I was here about 8 years ago and they were doing it then too. Now they are having a daily "garage sale" in the parking lot to sell off the old furniture. Really??? In a three rated motel??

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwilm, General Manager at Days Inn Wilmington/newark, responded to this review, August 2, 2013
We apologize for the inconvenience on your stay with us. Thank you for your time in filling out your review. We will look into all matters you discussed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed July 27, 2013

Our room: double, second floor (Chinese Resturant/Bank of America side)

Three things were clear: this is a budget hotel, there have been some upgrades including an effort to keep the rooms clean, and the general manager cares about this place. There was a lot to like: clean, soft towels, toiletries (2 bars of soup, lotion, shampoo,conditioner, two double rolls of TP), free wifi/wired, firm beds.

As mentioned by other Trip Advisor reviewers, there was faint odor in the room, not quite smoke (it was a nonsmoking room), a chemical scent, perhaps recirculated air from the AC. I sprayed deodorizer and it was minimized. The breakfast was adequate with made to order waffles, instant eggs and a vege, potato and rice scramble, bread, muffins, juice, (no meats). Better than I expected.

Low pressure in the shower, but the water was hot, and additional bar of soap on the tub. That was just thoughtful. The little things, like expanded breakfast menu, full line of toiletries, free wi-fi, micro-fridge, and the friendly staff, makes the difference, Thanks Chris!

There is a mandatory $1 charge for the hotel video system (like Red Box on your hotel TV with about 20-25 free movies), and I heard one guest complaining about the safe charge. They did remove the charge when I inquired about it at check out.

One major concern: this hotel made an impression/copy of my credit card upon check-in, I inquired why at checkout and the morning associate said some people dispute that they stayed here and the impression of the card proves that a stay occurred. I felt uneasy that my credit information was available to anyone, but she never answered my question about what happens to guest credit card information. I will not stay here again because of that policy.

Overall, this place is a solid 2.5. Upgrade the air system, avoid unecessary collection of guest information and it can be a 3 star easily.

Room Tip: Bring your key card to the ice machine for ice; leave it in the slot while you press the ice button...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank slt8y1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwilm, General Manager at Days Inn Wilmington/newark, responded to this review, July 29, 2013
Thank you for taking the time to give us you in depth review. We are glad you enjoyed your stay with us and we will look into the issue you had during your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Wilmington/newark

Property: Days Inn Wilmington/newark
Address: 5209 Concord Pike, Wilmington, DE 19803-1416
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Wilmington/newark 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Days Inn Wilmington Hotel Wilmington
Wilmington Days Inn

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