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“Nice Location with Reasonable Price”

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Days Inn Wilmington/newark
Ranked #11 of 12 Hotels in Wilmington
Stafford, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice Location with Reasonable Price”
Reviewed July 15, 2013

The hotel location was very easy to find and was within easy walking distance of restaurants for dinner. The complimentary breakfast was better than expected. Although the rooms were all outdoor entry from a dingier looking hallway/balcony, the quality of the room was very good. It is clear they are in the process of updating the hotel, which adds a very nice touch.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwilm, General Manager at Days Inn Wilmington/newark, responded to this review, July 17, 2013
Thank you for your review, my staff and I appreciate you taking the time to give it. We appreciate you patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Washington, District of Columbia, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2013

We found a diverse of insects inside our room when we arrived. In addition, the carpet was stained and our room smelled of heavy cigarette smoke.

On our first night, we arrived to the hotel after the reception around 10:30pm and we first noticed that the rooms had a mildew sense to it. In addition, we noticed that entering and exiting out of our room caused additional insects to come in and fly around. I did call the lobby desk and ask, and they said they were knowledgeable about the “bug” issue in their suites and were not able to accommodate us into the General Manager was on duty. The lobby receptionist was very rude and bitter and advised us that we had to be locked in our rooms the entire night in order to sleep in a bug free environment.

I was overall disappointed with how your staff responded to our complaint and the level of care and concern that had for us when we had to switch to a clean room in your facilities in the middle of the night. I felt as if we were treated with complete disregard.

While I do understand that low staff, poor employee morale and “exiting my room” can cause these issues, we did pay for full service. Therefore, this was completely unacceptable.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gloria J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwilm, General Manager at Days Inn Wilmington/newark, responded to this review, July 22, 2013
We appreciate you writing your review to state your concerns. I am glad we were able to communicate and come to an understanding in this matter. Thank you again for your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claymont
1 review
Reviewed June 26, 2013

My stay was outstanding, peace and quiet was very serene. I have sayed here many times and will ah many more. My fiance and I love this hotel.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Kaina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwilm, General Manager at Days Inn Wilmington/newark, responded to this review, June 28, 2013
We appreciate your review and your continued patronage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Wilmington/newark

Property: Days Inn Wilmington/newark
Address: 5209 Concord Pike, Wilmington, DE 19803-1416
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Wilmington/newark 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Days Inn Wilmington Hotel Wilmington
Wilmington Days Inn

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