We stayed for 4 nights in December and found the Sheraton suites to be comfortable but dated. The hotel is centrally located but there really is not much in the vicinity for a tourist - the hotel seems geared up to business and conference stays.
The hotel was clean but required a facelift. The common areas were ok but require maintenance: the lift broke with us in it and my husband had to prize open the door, the gym and pool looked unloved, the corridors were fairly dark and I repeatedly got static shocks from the light switches in the room.
The room was clean, the bed comfortable and the shower powerful, this compensates for the poor decor and fittings
The breakfast was fine and we didn't eat at the restaurant, however, I was surprised to find the hotel bar closed during the day and on a Saturday too!
Overall, the hotel is ok but very dated and you sense the staff are making the best of a bad situation. For a Sheraton I expect more but it probably suffers from it's location as Wilmington is not exactly a destination location and I can't imagine anyone visiting if it weren't for work or family.
- Every member of staff was very helpful.
- centrally located, though there are few shops or restaurants in walking distance
- underground car park, which we were advised was necessary due to car crime.
- room was clean.
- the hotel is incredibly dated and requires a massive overhaul both in the rooms and common areas.
- the bar is not open during the day.
- although centrally located we were advised that there few walkable restaurants and were encouraged to eat in or get take out.
- they use a taxi service called family taxis, which we found to be fairly unreliable (turning up late and not knowing where places were)
- Official Description (provided by the hotel):
- Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more less
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- Also Known As:
- Sheraton Suites Wilmington Hotel Wilmington
- Sheraton Hotel Wilmington
- Sheraton Wilmington
- Wilmington Sheraton