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“Convenient and comfortable”

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Sheraton Suites Wilmington Downtown Hotel
Ranked #9 of 12 Hotels in Wilmington
Staten Island, New York
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Convenient and comfortable”
5 of 5 bubbles Reviewed April 8, 2013

This very conveniently located right in the center of Wilmington, DE downtown, close to all major institutions and such id a perfect place to stay when visiting the city for business. At the same time, friendly and helpful staff, make sure you feel "at home" while staying here.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boris_t_SI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, April 10, 2013
Thank you for your comments regarding your recent visit to the hotel. I would agree with you, this hotel is centrally located to all major institutions and most are within walking distance. In addition, the staff strives to meet / exceed all expectations and I am glad to read that you receive that type of service during your stay. Thank you again and we look forward to seeing you again soon
Eric Jolikko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Connecticut
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

We were on our way to DC and decided to stop driving for the night. Called the hotel at 11:30, checked in at 12:00. They couldn't be nicer at the desk, and the room was perfectly fine (and very clean).

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon4206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, March 22, 2013
Thank you for your comments regarding your recent stay with the hotel. The staff and I are very happy to see that your stay was a good one.
Please come visit us the next time you are in the Wilmington DE area.
Warm Regards,
Eric Jolikko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington
1 review
3 of 5 bubbles Reviewed March 16, 2013

Room not equipped. No extra blankets, nothing @ kitchen, plastic glasses, Rooms are good size and layout. Furniture getting a little shabby, not in good neighborhood, but felt safer than last time. More Staff @ lobby helps. We will return.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Derry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, March 18, 2013
Thank you for your feedback concerning your recent stay. The hotel has just completed replacing the following items in all the guest rooms; the sofa, chair/ottoman, as well as the guest room and guest hallway wallpaper, carpet and light package. In 2013 the hotel will continue upgrade the rooms as it will start to replace some of the case goods. In regards to your comments about the “kitchen”, every room has a wet bar with a microwave, refrigerator and coffee pot machine (with all supplies to make either Starbucks coffee or tea). Unfortunately, the hotel does not supply any other amenities in this area, however if any guest needs additional items the hotel always does its best to provide them per request.
Thank you again for sharing your experience with us so that we may improve upon our services.
Eric Jolikko
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

Stayed here last week for two nights. The hotel rooms are spacious - my room at a full living room with a separate bedroom with two beds. Very comfortable when working from the room. The hotel provided free wifi and had a tv in the living room as well as the bedroom.

Front desk staff was terrific. Didn't eat at the restaurant but a handful of restaurants within walking distance.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovenyc19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, March 14, 2013
Thank you for your feedback regarding your recent stay with the hotel. We are conveniently located in Downtown Wilmington within walking distance to most companies and restaurants. The Sheraton Suites is the only all-suite product in the downtown area and the room layout makes it very easy to “spread out and work” or just relax. I am glad to hear that you found the rooms comfortable.
Thank you for your loyalty. We hope to see you again in the future.
Warm Regards,
Eric Jolikko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

I stayed here for a night while attending a friends rehearsal dinner down the road at the Ed Oliver golf course. Check-in was easy and I selected free wi-fi as my SPG Gold check-in gift. They charge $9.99 per day otherwise. Also, for some reason my Verizon Mifi refused to work in this hotel so it was a good thing I got free wi-fi.

The rooms are huge and provide plenty of space for a family to stay comfortably. I had a little bit of time before I had to go to my dinner and walked around downtown Wilmington. It is very safe, but there truly is nothing to do. I can see how it would be a convenient location if you are there on business since there are so many companies surrounding the hotel, but for a leisure trip I would suggest staying somewhere else. Also, the parking runs at an inflated price of $16 per night with unlimited in and out privileges. There is a surface lot directly behind the hotel which is supposedly cheaper, but I didn't have a chance to check it out.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, March 14, 2013
Thank you for your comments and pictures from your recent stay. The hotel just completed Phase #1 of the renovation process. All of the guestroom and guest hallway wallpaper, carpet and lighting package were replaced. In addition, the sofa and chair/ottoman were replaced. All done to enhance the guest experience. I am glad to hear that you enjoyed the upgraded suites.
Thank you again and the team and I hope that when you are in the area in the future, you chose the Sheraton Suites Wilmington Downtown.
Warm Regards,
Eric Jolikko
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 2, 2013

Lovely hotel with good staff. Made me feel very welcome. the rooms are really good, loads of space and very comfortable. Breakfast is very good, with loads of nice freash fruit and most things you would want. Good value as well for the price. Only complaint is that the bar food wasn't nice, typically huge, but didn't taste at all good.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beadman75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, March 4, 2013
Thank you for your comments regarding your recent stay at the hotel. I was very pleased to see that the staffs made you feel very welcomed as that is their goal. Give excellent service to every guest. In addition, I have forwarded your comments concerning your bar food experience to the F&B Manager and the Chef so they can correct the issue.
Thank you for staying with us and we look forward to seeing you again when you are in the Wilmington area in the future.
Eric Jolikko
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
275 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

The room is large containing a counter with a sink, microwave, and refridgerator. There is a desk dividing that area from the living room area. Folding doors seperate the living room from the bedroom. There are 2 televisions. Requested a bathrobe and got slippers too!

Room Tip: You can order anything from the breakfast buffet, pancakes, waffles, french toast!
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldBridgeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review, February 25, 2013
Thank you for your feedback about you recent stay at the hotel. I completely agree that the hotel has a great location and has large rooms. Being the only all-suite product in Downtown Wilmington, helps us separate ourselves from the competition. In addition the hotel just completed “Phase 1” of renovations, replacing all guest and hallway carpet, wallpaper and lighting package. Also replaced were the drapery and chair / ottoman. The pullout sofa was replaced in May 2012. All these will enhance the guest’s experience and the hotel looks forward to additional updates throughout 2013.
Thank you again and we look forward to seeing you again in the future.
Warm Regards,
Eric Jolikko
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Wilmington Downtown Hotel

Property: Sheraton Suites Wilmington Downtown Hotel
Address: 422 Delaware Avenue, Wilmington, DE 19801
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
Official Description (provided by the hotel):
Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more   less 
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton

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