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Sheraton Suites Wilmington Downtown Hotel
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Reviews (508)
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All reviewsclub levelunderground garagehotel restaurantsitting areabed was very comfortablegreat rateseparate bedroomthis past weekendcoffee makerper dayfitness centercheck in was easyfront desk staffguest roomsvery nice hotelhotel staffbusiness hotel
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Reviewed March 11, 2013

Stayed here last week for two nights. The hotel rooms are spacious - my room at a full living room with a separate bedroom with two beds. Very comfortable when working from the room. The hotel provided free wifi and had a tv in the living room as well as the bedroom.

Front desk staff was terrific. Didn't eat at the restaurant but a handful of restaurants within walking distance.

  • Stayed: March 2013, traveled on business
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Thank ilovenyc19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this reviewResponded March 14, 2013

Thank you for your feedback regarding your recent stay with the hotel. We are conveniently located in Downtown Wilmington within walking distance to most companies and restaurants. The Sheraton Suites is the only all-suite product in the downtown area and the room layout makes it very easy to “spread out and work” or just relax. I am glad to hear that you found the rooms comfortable.
Thank you for your loyalty. We hope to see you again in the future.
Warm Regards,
Eric Jolikko
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2013

I stayed here for a night while attending a friends rehearsal dinner down the road at the Ed Oliver golf course. Check-in was easy and I selected free wi-fi as my SPG Gold check-in gift. They charge $9.99 per day otherwise. Also, for some reason my Verizon Mifi refused to work in this hotel so it was a good thing I got free wi-fi.

The rooms are huge and provide plenty of space for a family to stay comfortably. I had a little bit of time before I had to go to my dinner and walked around downtown Wilmington. It is very safe, but there truly is nothing to do. I can see how it would be a convenient location if you are there on business since there are so many companies surrounding the hotel, but for a leisure trip I would suggest staying somewhere else. Also, the parking runs at an inflated price of $16 per night with unlimited in and out privileges. There is a surface lot directly behind the hotel which is supposedly cheaper, but I didn't have a chance to check it out.

  • Stayed: March 2013, traveled solo
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Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this reviewResponded March 14, 2013

Thank you for your comments and pictures from your recent stay. The hotel just completed Phase #1 of the renovation process. All of the guestroom and guest hallway wallpaper, carpet and lighting package were replaced. In addition, the sofa and chair/ottoman were replaced. All done to enhance the guest experience. I am glad to hear that you enjoyed the upgraded suites.
Thank you again and the team and I hope that when you are in the area in the future, you chose the Sheraton Suites Wilmington Downtown.
Warm Regards,
Eric Jolikko
General Manager

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Reviewed March 2, 2013

Lovely hotel with good staff. Made me feel very welcome. the rooms are really good, loads of space and very comfortable. Breakfast is very good, with loads of nice freash fruit and most things you would want. Good value as well for the price. Only complaint is that the bar food wasn't nice, typically huge, but didn't taste at all good.

  • Stayed: February 2013, traveled on business
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Thank beadman75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this reviewResponded March 4, 2013

Thank you for your comments regarding your recent stay at the hotel. I was very pleased to see that the staffs made you feel very welcomed as that is their goal. Give excellent service to every guest. In addition, I have forwarded your comments concerning your bar food experience to the F&B Manager and the Chef so they can correct the issue.
Thank you for staying with us and we look forward to seeing you again when you are in the Wilmington area in the future.
Eric Jolikko
General Manager

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Reviewed February 18, 2013

The room is large containing a counter with a sink, microwave, and refridgerator. There is a desk dividing that area from the living room area. Folding doors seperate the living room from the bedroom. There are 2 televisions. Requested a bathrobe and got slippers too!

Room Tip: You can order anything from the breakfast buffet, pancakes, waffles, french toast!
  • Stayed: February 2013, traveled as a couple
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Thank OldBridgeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this reviewResponded February 25, 2013

Thank you for your feedback about you recent stay at the hotel. I completely agree that the hotel has a great location and has large rooms. Being the only all-suite product in Downtown Wilmington, helps us separate ourselves from the competition. In addition the hotel just completed “Phase 1” of renovations, replacing all guest and hallway carpet, wallpaper and lighting package. Also replaced were the drapery and chair / ottoman. The pullout sofa was replaced in May 2012. All these will enhance the guest’s experience and the hotel looks forward to additional updates throughout 2013.
Thank you again and we look forward to seeing you again in the future.
Warm Regards,
Eric Jolikko
General Manager

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Reviewed February 13, 2013

I was staying here on a business trip. Nice location. Great restaurant in the lobby called Basil. Some really friendly staff who go the extra mile to take care of you (especially Miguel and Courtney)! Would go back there again when possible.

  • Stayed: February 2013
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Thank djmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dasha G, Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this reviewResponded February 17, 2013

Thank you so much for taking the time to provide your feedback. We are so glad that you enjoyed your stay at Sheraton Suites Wilmington Downtown Hotel. We are also happy to hear that you enjoyed your experience at Basil as well as the customer service provided by our associates. We look forward to welcoming you at hour hotel during your next stay in Wilmington.

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