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“Worst service... ever?”
1 of 5 bubbles Review of Extreme Pizza

Extreme Pizza
Ranked #358 of 549 Restaurants in Wilmington
Cuisines: Pizza
Dining options: Lunch, Dinner, Seating, Takeout
Restaurant details
Dining options: Lunch, Dinner, Seating, Takeout
Wilmington, Delaware
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Worst service... ever?”
1 of 5 bubbles Reviewed July 24, 2014 via mobile

Absolutely the worst service I have EVER had. Our waitress was higher than a kite. It would have been hilarious, but the result was so poor.

There were three of us. We ordered 2 beers and one wine. After a long wait, the server returns to inform they don't have the wine. Ok, choose another. Another long wait. Server returns with 2 wines and 1 beer, the wrong beer. Leaves wine, takes beer, then is not seen for seemingly ever. Go to bar. Buy my own two beers. Return to table. Pizza delivers. Note to waitress that we bought our own beer. Thanks, she says. This whole sequence took more than a hour, no kidding.

We ask for plates and napkins. She fetches same, sets out plates. We ask for napkins, the napkins which are in her hand. She looks at us blankly. We ask, may we have the napkins which are in your left hand? She looks at her left hand as if she were holding the Crown Jewels, realizing that somehow, miraculously, the napkins have fallen from the sky and magically landed just when she needed them most.

We order another two beers, even though not done with the first. The waitress notes we have not finished our glasses and asks if we are planning ahead, "SINCE IT TOOK HER AN HOUR TO GET THE LAST BEER". Of course, she actually did not get the last beer, but that is besides the point. We laugh and just agree, saying that we are planning ahead.

The pizza was ok, nothing special. The beer was beer. The check came and of course, we were charged for both rounds. I asked for the manager, who never did come to the table. Really unbelievable. Really really bad bad service.

Helpful?
4 Thank H S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Visitor rating
    8
    7
    3
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Delaware, USA
Level Contributor
269 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
“Consistently Great Pizza and Service”
5 of 5 bubbles Reviewed May 24, 2014

Extreme offers a consistent experience every time. Great, unique pizzas and very friendly and prompt service. They will make modifications to the menu pizzas with a smile. Good drink service, in that they automatically bring refills when they see you are getting low... no need to ask! Keep up the good work!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Love2Travel004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Level Contributor
86 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Friendly Staff”
4 of 5 bubbles Reviewed May 21, 2014

We went to Extreme pizza during a recent stay in Wilmington. The pizza was pretty good. The sauce was very tasty. However, the crust was a little thicker than I prefer. It was also pretty salty. The pepperoni was good -- neither too thick nor too thin. There was a good cheese/sauce ratio.

The best part of the place was the employees. They were friendly and efficient. It wasn't crowded when we went there, but I can see that they hustle, so they probably handle crowds well.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RestonVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
143 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Great pizza and bar”
4 of 5 bubbles Reviewed January 20, 2014

Really good wheat crust pizza and salads. Nice bar to hang out with friends and a few tables outside for nice weather seating.

Visited December 2013
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Providence, New Jersey
Level Contributor
357 reviews
265 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“I like the soup!”
4 of 5 bubbles Reviewed November 17, 2013

Came here on a business meeting. My business partner and I both had lunch already and it was only 3pm on a Saturday. So I decided to go light and had a cup of crab soup. It was delicious and satisfying at the same time.
The staff were courteous. I like the fact that some menu items have calories. For those who want to keep a balance in life and also want to have something to enjoy, this would be a good place to consider.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BHUANG69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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