It was a sad event that brought us here so with little time to plan our trip we picked this hotel based on a very reasonable price. Upon arrival we were greeted by a very friendly and professional front desk person (Elizabeth) who took the time to tell us about the amenities. There were pastries available and lemon water to drink which made my daughter's day. The room was very clean and decently sized in my oppinion (had the double queen room, plenty of room for porta crib and all our stuff and still didn't feel cramped). The bathroom was also very clean. The drain took just a minute to figure out how to work (was not broke though i could see where someone with little patience would think it were). Of all the things that impressed us though, I have to say each and every member of the staff that we came across was courteous, friendly, and helpful. From the front desk to Abigail who helped us at breakfast, each made us feel right at home and contributed to our stay here. We moved away from Delaware but this will be our new "home base" when we return to visit family.

Where to begin? We booked this trip online for a double queen room, but when we arrived we were told they only had a single queen room left. We are a couple traveling with a 5 year old and 1 year old. Since we didn't want our 5 year old on a pull out sofa, the front desk clerk said she would bring a cot. Since she was the only person working, it took an hour to receive the cot, the mattress was ripped, there was no mattress pad and the clerk left us to set up the bed ourselves. Though we had reserved it in advance, there was no crib in the room when we arrived either. The same clerk went to get the pack and play - as a result, our kids were over an hour later for bed than we anticipated. The queen bed was way too soft, very uncomfortable and clearly old. The bathroom was clean, however, not great - the drain in the tub looked broken, the whole piece of the inside of the drain was sitting in the tub and in general, made me not want to bathe our kids. The room in general looked more worn than other rooms in this hotel when we've stayed in the past. All in all we were quite disappointed; the staff refused to give us a discount even though we didn't get the room we reserved and were full of excuses about why they didn't have enough rooms, none of which mattered to us or did we want to even hear about - the management should have done whatever they need to do to ensure their availability is correctly reflected on the internet. When they discovered they were overbooked, they should have had more than one person working! Our experience was unacceptable and we will not stay there again.

No more or less than what we expected. Everything is pretty basic. Room was clean. The staff were very friendly and helpful.. Keurig coffeemaker in the room is a nice touch, as the coffee they make for breakfast is way too weak. Fortunately, the hotel next door has a Starbucks, though it has funky hours.