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Reviews (414)
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All reviewsfront deskwaffleswaffle makerroom was cleanfree breakfast isthe breakfast areastay there againhot breakfastcoffee tablelongwood gardenscourtyard marriottconvenient locationstaff was very friendly and helpfulgreat place to staywilmington areaflat screenother hotels
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Reviewed May 31, 2012

The hotel was very conveniently located close to everything. Longwood Gardens were less than 20 minutes drive from the hotel. The stuff at the hotel was very nice and helpful. The rooms are good size. The breakfast was exactly as we expected – coffee, tea, cereal, milk, waffles, muffins…

The main problem with the rooms, however, is that bathroom door does not lock. We had to change the room after the first night stay since housekeeping never came to our room to change towels and clean the room, so we had to stay in two different rooms during our 2 nights stay. Both rooms did not have a working lock on the bathroom door.

  • Stayed: May 2012, traveled with family
    • Location
2  Thank Lyuda_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn At Wilmington, responded to this reviewResponded June 7, 2012

Hello Lyuda_12

Thanks for the wonderful feedback regarding the staff. It is our greatest regret that you had to be moved twice due the housekeeping and room mantaince. I have adressed this issue with housekeeping and manitance to ensure this do not occur again. Our goal at the Inn at Wilmington is to provide our guest with the best experience overall. We hope to get another opportunity to exceed you expection.

Thanks Patricia Robinson

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Reviewed May 29, 2012

I was skeptical since the price was right and some comments were off-putting, but it was perfect!
Clean rooms, comfortable beds, helpful personnel.
Breakfast was ok, typical continental fare. Loved having a fridge in the room.

Room Tip: We were at the end of the hallway, 2nd fl and it was very quiet.
  • Stayed: May 2012, traveled as a couple
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2  Thank RJK1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn At Wilmington, responded to this reviewResponded June 7, 2012

Hello RJK1977

Thank you for the spectacular review, we appreciate you giving us the opportunity to exceed you expection. Our goal at the Inn at wilmington is to give our guest a great xperience. We are delighted that you enjoyed your stay with us. We hope to see you soon.

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Reviewed March 11, 2012

After a noisy room in New York City, this hotel was like a sanctuary. Set back from the road and I had a room at the back on the 3rd floor, meant my room was quiet and peaceful.

The hotel is located next to about 4 big restaurants and also close to several department stores and a small shopping mall.

The room itself was spacious, well decorated and set out with not too much furniture

Breakfast was included and quite average, with little hot food.

Room Tip: The rooms at the back would be quieter.
  • Stayed: February 2012, traveled on business
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6  Thank Powinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn At Wilmington, responded to this reviewResponded March 21, 2012

Thank you so very much for taking the time to review your stay with Trip Advisor. We truly value each of our guest’s experiences and appreciate the comments they share. With that being said, I wanted to share that we are in process of updating our breakfast choices which includes now hot items like bacon, sausage and many more choices. We very much look forward to seeing you again.

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Reviewed December 8, 2011

My boyfriend & I booked a room at this hotel when he came to visit for his birthday. The hotel overall was small with not many levels or rooms, which isn't a problem but the rooms were also not very spacious.(we booked a standard king room) The bathroom door lock was broken & would not close correctly. The elevator in the hotel was Extremely slow for the hotel not even having that many levels! The location is great though with many restaurants, the mall, & the movie theater all nearby! It wasn't a totally horrible stay, but i will probably stay at one of the other nearby hotels next time.

  • Stayed: October 2011, traveled as a couple
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3  Thank lopezliszet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn At Wilmington, responded to this reviewResponded April 25, 2012

Thank you for your honest comments. Honesty from our guests provides us with tools to improve our guest experience. I am very sorry that you did not have a great stay with us. I want to make it right! Please, whenever you are in need of a hotel in the DE area asks to speak to me when making your reservation as we have other types of room also. I will personally make it right!

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Reviewed October 24, 2011

The hotel itself was fine; we stayed for a single night on a Thursday. However, I booked through expedia and the hotel billed me at checkout anyway which I didn't know until checking my credit card bill. The front desk acknowledges this was a mistake but that only the manager can issue the refund. Have been calling for days and left multiple messages for the manager but haven't gotten a response. Definitely not worth being billed twice and wouldn't stay here again due to the inconvenience.

  • Stayed: October 2011, traveled on business
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4  Thank Bonnie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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