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DoubleTree by Hilton Hotel Downtown Wilmington - Legal District
Ranked #4 of 13 Hotels in Wilmington
Certificate of Excellence
Winchester, United Kingdom
Level 6 Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Business”
Reviewed July 12, 2013

This hotel was a lot better than you'd think from its website. The staff were very helpful, the rooms were clean and convienient and the bar was quite cool for a hotel bar. breakfast was OK and there were plenty of eateries nearby.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank philip h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 29, 2013
Thank you for takign the time to write a review on Trip Advisor. We are very happy to hear you enjoyed your stay and I will definitely share your comments with our team. Please do not hesiate to contact me at any time, we do hope to see you again soon.

Sincerely,
Alan Filer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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774 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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English first
Milwaukee, Wisconsin
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed July 1, 2013

My husband and I stayed there for a night before heading into Philadelphia. The staff was very pleasant and the gentleman who checked us in also gave us amazing recommendations for food that was inexpensive and extremely delicious, the Essex, for breakfast. The pool was nice, but unfortunately it was only able to be enjoyed for a short period of time because a large group had rented the space out. The hotel was located in the legal district so unfortunately there was not a ton of things to do, but none the less, it was close to the Amtrak station making it convenient for people without cars, like we were. We would definitely stay there again

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsAwesomeSauce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 8, 2013
Thank you for telling us about your stay. I am happy to hear you enjoyed your time with us and the staff was able to provide you with the service you deserve.

Please do not hesitate to contact me at any time. We do hope to see you again for your next stop in Wilmington.

Sincerely,
Alan Filer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york, United States
1 review
Reviewed June 28, 2013

all accomodations and ammenidies were excellent I would highly recommend staying in this chain of hotels anywhere from the minute I arrived to the time of departure all personel were curtious and helpful in every way

  • Stayed June 2013, traveled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 8, 2013
Thank you taking the time to tell us about your stay. We are very glad to hear you enjoyed your time with us and I will definitely share your comments with our team members. They do take pride in making sure our guests receive great customer service.

We hope to see you again the next time you are in Wimlington.

Sincerely,
Alan Filer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed June 24, 2013

The staff was friendly. The hotel was clean. The elevator from the garage wasn't the most convenient or very large. There was a fire during our stay, but the hotel let us in a bit too early, as the lobby was still full of smoke. Nothing was offered to the guests in regard to coupons or discounts for the current or future stay. However, during the incident, they were very professional and had the incident under control.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Erik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 8, 2013
Thank you for taking the time to complete a review on Trip Advisor. We are very glad to hear that overall you enjoyed your stay. We do apologize for the inconvenience to our guests that afternoon, our guests safety is of utmost importance and I was glad to hear that the staff handled it properly.

Please do not hesitate to contact me at any time. We do hope to see you again in the future.

Sincerely,
Alan Filer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 4 Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 21, 2013

This is an old, barely updated Doubletree in downtown Wilmington, DE (read....in the bad part of town). I am starting to relate the Doubletree brand to "old dilapidated Hiltons". Parking is a public parking garage under the hotel. Elevators are very old, and a bit scary. Rooms and interior of the hotel have been updated in the last decade, I think. Quality of furnishings is poor. The real nightmare is dealing with the rude and unprofessional front desk and managers. Trouble with room and restaurant staff became a confrontation with the night manager who became belligerent. Overall, not up to Hilton standards in quality or service. Plus, the location is not safe to walk during the day...no less a frightening proposition at night. Recommend a different hotel!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 8, 2013
Thank you for taking the time to tell us about your stay. I am very sorry that we did not provide the high qulaity services you deserve. Please know that this is not typical of our hotel and staff and I would like to further address the service issues you encountered. Your satisfaction is important to us.
The hotel has made many renovation upgrades over the past year and will continue to do so through this year and next.
Please do not hesitate to contact me at any time time. I look forward to speaking with you.

Thank you again for you feedback and we hope you will give us another opportunity in the future.

Sincerely,
Alan Filer
General Manager
alan.filer@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach, Florida, United States
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 21, 2013

Very clean and friendly. Just the pool was cooled otherwise if you are planning a trip stay here. Close to court house, right in the downtown area walking distance to riverfront. great sub shop across the street. You can visit the Dupont Hotel and his house.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 8, 2013
Daniel,

Thank you for writing a review on Trip Advisor. We are very glad to hear you enjoyed your stay. Your are definitely correct about the sub shop, very good, and we recommend when ever we can. As well as many other wonderful restaurants with in walking distance to the hotel. We hope to see you again soon.

Sincerely,
Alan Filer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dumont, United States
1 review
Reviewed June 21, 2013

This room above the pool did not have working air conditioning and the ice machine on the floor was non functioning. The front desk and service staff were friendly and helped with the inconveniences. The area around the hotel did not have a lot in the way of attractions but we did find a couple of places we enjoyed, and the access to points of interest outside the city was fine.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFiler, General Manager at DoubleTree by Hilton Hotel Downtown Wilmington - Legal District, responded to this review, July 8, 2013
Thank you for taking the time tell us about your stay. I do apologize for the challenges you encountered during your time with us. I am glad the staff was helpful with resolutions and I have been assured by our engineering team these items have been rectified. We do hope to see you again in the future.

Sincerely,
Alan Filer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Downtown Wilmington - Legal District

Property: DoubleTree by Hilton Hotel Downtown Wilmington - Legal District
Address: 700 N King St, Wilmington, DE 19801-3504
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Wilmington
#6 Business Hotel in Wilmington
#6 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Downtown Wilmington - Legal District 3.5*
Number of rooms: 217
Official Description (provided by the hotel):
The DoubleTree by Hilton dowtown is easily assessable to all major corporations in downtown Wilmington Delaware and provides complimentary shuttle transportation to and from business offices as well as dining and area attractions. Only footsteps from Amtrak train station and 20 minutes south of PHL Airport. In addition, the hotel is just minutes to the Riverfront where dining and attractions abound. The Chase Center is less than two miles from the hotel. Located next to the Federal and State courthouses, the hotel also features two fully operable Litigation Centers in addition to one of Delaware's largest Grand Ballrooms. Ample parking is available (fee) and is connected to the property. Complimentary WiFi is available throughout the hotel. Guestrooms feature an oversized work desk and ergonomic chair, refrigerator, complimentary WiFi and bottled water and an in room hot beverage center. Other hotel facilities include complimentary Business Center, Fitness Center and a indoor heated saline pool. Metro Cafe and Lounge located within the hotel offers a full dining menu for all meals and a great gathering place for beverages and snacks in the evening. Dedicated Hilton Honors guest room levels and an exclusive Concierge Lounge available for all day beverages and snacks can also be found. ... more   less 
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Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington

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