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“The nicest hotel in Wilmington” 4 of 5 bubbles
Review of Hotel du Pont

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Hotel du Pont
Ranked #4 of 12 Hotels in Wilmington
Certificate of Excellence
Red Bank, New Jersey
Level Contributor
126 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“The nicest hotel in Wilmington”
4 of 5 bubbles Reviewed October 23, 2012 via mobile

My husband and I attend the weekend long Blues festival in Wilmington, which is usually held the first weekend in August. After staying at a chain hotel (with the hookers in the parking lot) for the first 4 years, we decided to splurge a little and stay at The DuPont. Last year everything was perfect- the comfortable rooms, the valet parking service, the room service, the breakfast buffet ( which was a bit pricy, but what the hell). But when we ordered the romance bath the staff forgot to bring it to the room. When we got home from having dinner, it was not set up and they gave some excuse that they couldn't get the chocolate covered strawberries. They had hours to come up with what they needed from the time we placed the order to the expected scheduled time for set up. This year we had another incident. We had called the valet for our car. They said that it would be there right away, so we left our air conditioned room only to stand outside in 98 degree weather for about a half hour. Finally, when our car arrived, the driver had a passenger who jumped out of the car with take out food bags in his hand. We complained to the head valet and front desk that it looked like they were using our car to run errands. The only response that e got was that it would be reported to management and tgey said that they were sorry. We were annoyed that something like this would happen.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 201Ang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
    234
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    29
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Virginia
Level Contributor
159 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

My husband and I stayed here while attending a wedding. The rooms are just amazing. Big, beautiful suite. So spacious and beautifully decorated. The king size bed was so comfortable. The bathroom has a huge tub and separate shower. We have been to many hotels over the years and this room definitely stands out as one of the best.

You have to pay for ice and there is no room to put anything in the small refrigerator but these were minor, inconveniences.

There is 24 hour room service which is a wonderful amenity. Especially since there is no where to eat in the area.

Service was excellent. Any time we called for something, they were at the door in minutes.

You will love this place. Certainly reasonable for what you are getting - which is first class.

If you are looking to eat at the Green Room, you better make a reservation. We arrived on a Sunday and could not get in. There is a theatre here and this spot is popular. Thankfully, there was a place down the hall and across from the coffee shop (don't know the name) where you could get sandwiches. We had wraps and soup. Very good!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank iliketotravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 12, 2012

Convenient location downtown and near the Amtrak station. Several good restaurants are within walking distance. Staff is very friendly and welcoming. Rooms are very spacious, clean, quiet, and comfortable. They are furnished with traditional elegance. The bathroom is also spacious with both a shower enclosure and a jacuzzi tub. The turndown service in the evening was nicely done with a bathrobe laid out and a book on your pillow. The Green Dining Room was worth seeing to experience turn-of-the century glory days and served a good breakfast and lunch to boot. Within the property, there is a performing arts center so check out the schedule in case that interests you.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Abby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed October 8, 2012

I stayed from 10/3-10/5/2012 and was BITTEN BY BED BUGS on my face, neck and chest in room 332. I informed management who seemed not to care. I lost $1100 of clothing and luggage destroyed by these blood sucking creatures. I will NEVER stay at Hotel Dupont again.

Room Tip: Stay Away- Bed Bugs!
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  • Stayed October 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_duPont_DE, General Manager at Hotel du Pont, responded to this review, October 11, 2012
The Hotel du Pont’s most cherished asset is its reputation as one of the world’s finest hotels. So, proactive programs are in place to prevent problems of this nature. As hoteliers worldwide have discovered, hosting thousands of guests from myriad geographies each year makes it extremely difficult for even the most rigorous prevention and remediation efforts to ensure total success. Upon learning of this incident, Hotel management immediately contacted its professional exterminator to conduct a thorough investigation of the room in question and adjoining spaces. No evidence of activity was found. Guests are encouraged to bring concerts such as this to Hotel management so that they may be addressed quickly and effectively. That is precisely what happened when this guest’s complaint was received.

- Hotel du Pont General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pitman, New Jersey
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

I stayed at this hotel for a friend's wedding - I am amazed. The building is gorgeous, historically themed - comfortable, clean, the rooms are just as comfortable as home. This will be my first choice for an upscale stay in Wilmington, DE. I enjoyed the fact that they offered late night room service, the lounge was a great social environment, and even the bathroom - for a hotel in this price bracket - is upscale with a bathtub and separate shower.

I rated the Spa & Swimming Pool 3 stars - only because I don't have any experience with them, nor do I know if they have them.

Room Tip: Ask for a street-facing room!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tyler J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed August 29, 2012 via mobile

This is a classic hotel in a beautiful historic setting. It is perfect for business.

I stayed two nights at this hotel while doing business in Delaware. I had a chance to have dinner in the Green Room as well.

The hotel is beautiful. The architecture is classic and the hotel is well maintained. The staff is very helpful and what you would expect from a hotel of this caliber.

The suites in the hotel are top notch and incredibly spacious. I would recommend this hotel highly.

Stayed August 2012, traveled on business
Helpful?
Thank JCollura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed August 13, 2012

My 4 year old daughter summed it up. The DuPont was very fancy indeed!

We had a group of 10 of us in 3 rooms in the Dupont for the Riverfront Blues Festival Weekend. Aside from the fact that the hotel was a little too far to walk to the festival, everything else was fantastic.

The lobby and restaurants in the hotel were amazing, and the deluxe rooms with separate sitting area were spacious and comfortable. Loved the "bath" menu of different bath salts you could order for your room, even though we did not take advantage of it (we were with a 4 year old).

The service was exemplary. The valets had your car to you in moments, even though they had to run across the street to get it. The staff in the bar/restaurant & front desk were very personable and attentive.

Overall the hotel was well worth the price, and quite frankly it's worth looking for other things to do in the area just to go back.

Room Tip: The deluxe room was worth the extra $$.
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AcesHi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Pont

Property: Hotel du Pont
Address: 11th & Market Streets, Wilmington, DE 19801
Location: United States > Delaware > Wilmington
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Romantic Hotel in Wilmington
#3 Business Hotel in Wilmington
#5 Family Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel du Pont 4.5*
Number of rooms: 217
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Also Known As:
Du Pont Hotel
Du Pont Wilmington

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