Just ordered 2 slices from grotto's. The pieces had to be 1 to 2 hours old. Sauce was all dry, cheese was hard and dry. Crust was not crispy. I brought it to the attention of the server who said the pizza was no more than 10 mins. Out of the oven. Totally untrue. Staff should be trained to serve the best you can make but it seems neither the company or server cared.