Every summer we give Espuma a try and every time we're left totally annoyed by their complete disregard of reservation times. You're always going to wait here. This time was particularly bad. We had a reservation for 8:30 and weren't seated until 10p!
The owner, Jay, was very nice and apologetic and comped a bottle of wine and four appetizers for our party of six. But, at the end of the day, this really couldn't make up for the fact that we were stuck for an hour and a half waiting around -- it presented an extremely poor first impression to our friends who had never been to Espuma and didn't set a great tone for the evening. Our dinner ended up being rushed because by the time we were finally seated, we just wanted to hurry up and order and eat.
Here's the thing. People with earlier reservations apparently arrive up to a 1/2 hour late. That's the first problem - as I told Jay, they need to have a policy in place where if you're more than 15 minutes late, your reservation won't be held. Also, the table ahead of us (in addition to showing up late) then felt free to linger over a few drinks long after paying the bill. Again, I told Jay he really needed to politely ask them to move to the bar. Geez, he could have comped a round of drinks for them at the bar and spent less than what he did to try and mollify us during our hour and a half wait!
The food here is good, but it's not worth the aggravation. I'd rather go to Back Porch which might not offer the same level of creativity or flair with the menu, but I know they would never hold our party hostage without a table for such an embarrassingly long period of time. Shame on Espuma -- they clearly are a little too cocky for their own good that they feel they can do this to patrons. This time was definitely our last!