We were excited to try a this restaurant. We saw the Groupon and read the reviews and it sounded wonderful. Our experience was a bit different. The Groupon was presented as purchasing two $40 values for $20 values. However, we told we could only use one at a time. So we decided to go with using them for face value. After a lengthy discussion between our waitstaff and someone else, which we could overhear, our waitstaff came back and said we could use our Groupons at face value. I'm still at a loss as to why some restaurants use Groupon to attract customers and then draw an attitude when you try to redeem them. Aren't they supposed to attract customers and then your customer base will tell others about their great experience? But that's just me.
We went on a cold, rainy night and we were seated right in front of the door. Every time the door opened, we were treated to a blast of cold air, which coupled with the coupon, did not create the fun atmosphere that the Fiesta dinnerware and bright decor portrayed.
However, the food was delightful. We ordered from the seafood choose three menu( we were told this is a promotion and not available for Groupon for people who can use their coupon); as we finally were allowed to use our Groupons at face value. The scallops were perfection. The crabcake was Maryland style, a large serving and delicious. The vegetables, a medley and mashed potatoes were seasoned just right. I did not have dessert there because by this time, we were positively frozen due to the door situation.
I'm sorry this restaurant made such a bad impression in the beginning because the food is excellent and the waitstaff was great. I think this establishment really needs to rethink the purpose of using discount coupons, unless their goal is first time - one time visitors only.