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“Poor Service, Mediocre Room, Good Location” 3 of 5 stars
Review of Henlopen Hotel

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Henlopen Hotel
2.0 of 5 Hotel   |   511 North Boardwalk, Rehoboth Beach, DE 19971   |  
Hotel amenities
Ranked #19 of 28 Hotels in Rehoboth Beach
Baltimore, Maryland
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Poor Service, Mediocre Room, Good Location”
3 of 5 stars Reviewed June 16, 2013

We stayed here for one night for a wedding. The wedding had blocked off rooms, and when we arrived we given a wedding party gift bag from the staff, so they knew why we were there. However, the wedding was at 3:00, and when we showed up at 1:00 they told us check-in was not until 3:00 and our room was not ready. This was obviously a conflict with being able to prep for the wedding. They had convenience rooms, but they were both full and there were others in the lobby waiting to use it. When my husband asked if we could just use an uncleaned room to get ready, the woman at the front desk told him, "No, we have to inspect and clean each room before it can be used. I mean, what if the previous guest had been on her period?" WHAT?!?!

The room was mediocre and dated. The pillows were uncomfortable and the AC was very loud.

The location right on the boards and just a few blocks from the main drag was great.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank LaVieEnCharmCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
York, Pennsylvania
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 6, 2013

I recently spent a Friday to Monday for a "girl's weekend" at the Henlopen Hotel. It is in a great location at the North end of the boardwalk and is just a short walk to Rehoboth Ave. where there are many shops and restaurants. Also, there is a bike rental just down the boardwalk from the hotel. The beach is just a few steps away in front of the hotel and there are chair and umbrella rentals if you don't have your own.

We had adjoining rooms, one of which was a Suite with two Queen beds, kitchen and living room area. This room was very nice with granite countertops in the kitchen area and the bathroom and very nice carpet. The bathroom in this room was very large with a double sink and ledge for other items. The adjoining room (which I stayed in) was a regular room (small) with 2 Queen beds and bath. The bath itself was a toilet and bathtub in a very small room. The double sink (no granite countertops) was outside the bathroom which is a nice feature. It did have a small refrigerator, microwave and coffee maker. There was also a small round table and 2 chairs. The carpet in this room was very different from the suite - mediocre at best. It appears that some rooms have been updated and others have not. I'm not sure why they wouldn't upgrade an adjoining room to match the suite. Some people have complained about the beds but I thought the bed was very comfortable. It was a firm mattress so if you like a soft mattress, you will be disappointed. I brought my own pillow so I can't comment on the pillows. The air conditioner in my room was extrememly noisy - it was on the entire time and was very noisy.

Both rooms have a side view of the ocean with sliding doors leading to a small balcony. There is a table and 2 chairs on the balcony. The large suite has 2 balconies with a wall in between. It seemed odd to have 2 and not just 1 large balcony. Please make note that there is NO pool at this hotel.

We were located on the 5th floor and in Rooms 512 (reg. hotel room) and 514 (Queen Suite). We did get to look at the 2 rooms in the front which were Oceanfront and renovated and very nice. The one room has a King Bed and the other room is very spacious with 2 Queen beds. These rooms have a bathroom that has a tub/shower on one end and a walk in shower on the other end - very nice! These room number are 515 (king bed) and 516 (2 queen beds). They both have refrigerators, microwave and coffee makers. These rooms also have flat screen TV's which the other rooms did not.

They serve a continental breakfast each morning from 7 to 11. This is packaged foods - bagels, pop tarts, muffins, Nutrigrain bars along with cereals and oatmeal, coffee, tea and juice. It's fine if you just want a little bit of breakfast. I think it is a nice touch that they do offer this service to guests. There is a rest room in there if you are on the beach and need to use the toilet.

All in all, it was a good place to stay but they need to renovate some of the other rooms to get them up to standard with the others especially if they are adjoining. Those of us in the adjoining room felt that we got a "lesser quality" room. The hotel staff was very nice at all times.

Room Tip: I would suggest an Ocean Front room on an upper floor that has been updated.
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lyoder11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 27, 2013

We had an extended family trip this past Memorial Day weekend and loved the location of this hotel. It was a 5 minute walk to Rehoboth Ave., yet far enough away that the beach in front of the hotel was quiet with plenty of room to spread out. Also a plus was that it included a continental breakfast, so we didn't have to venture too far for coffee. The ocean view from the balcony was lovely. The provided plenty of towels and the housekeeping staff was pleasant. The cons to the hotel include the outdated metal keys (only one per room), which was challenging if we wanted to split up to do different activities. The continental breakfast was only prepackaged items in a small room with the windows darkened. If the weather would have been nicer, we would have take the food outside. The breakfast could so easily be improved by some yogurt or fruit as I have seen others post here, yet it hasn't been changed. If cereal and prepackaged muffins/bagels/Danish aren't your thing, plan to eat elsewhere. Finally, there is no pool, so if that is a deal-breaker for you, look elsewhere. We overall found this hotel to be a good value-great location and beach, with some mild drawbacks. We will stay here again if we get a good rate.

Room Tip: Ask for an ocean-view room on an upper floor. The hotel is angled to provide a nice view to many ro...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank katec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odenton, Maryland
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 21, 2013

What a great location!!!!

My husband and I had a get away for a few days and loved staying at this hotel. We were pleasantly surprised of its location--it was located at the quite end of the boardwalk and only steps away from the beach. The proximity to the beach and boardwalk and its activities—you just can’t beat it.

We had a great view of the ocean from our room. We had a double queen suite—enormously large room with a sitting area (couch, end tables, TV, etc.), and wet bar area with granite counters with two chairs at the bar, with sink (although the sink’s faucet was not installed correctly—it does not really stick out over the sink, so water does go all over the counter when you turn the faucet on), refrigerator, lots of cabinet space, microwave, and coffee maker. The bathroom was quite large: double sinks, granite tops, and a very large and deep tub. We were again, pleasantly surprised that we had two balconies with chairs and tables…making the whole ocean view seen amazing.

The Henlopen Hotel allows for one parking space per reservation in their underground secure parking garage. If you ventured out driving, you knew you would have a parking space when you returned from your outing which was a plus.

There’s a free continental breakfast each morning from 0700 – 1100am. The breakfast consisted of cereal, bagels, muffins/pastries, juice, coffee, and milk; however, no fruit which would be great to have. The breakfast does get you going in the morning and remember, it’s free.

The hotel is a site for weddings, anniversaries, and special events. Their eighth floor is only used for the special events. While there, a beach wedding was held, very romantic with the waves in the background and great pictures for the wedding couple’s albums. With the proximity to the beach, this does allow for this type of venue.

The boardwalk and all its restaurants and activities are within walking distance. The shopping area of Rehoboth Beach is lined with shops and eateries. Nightlife is abundant-take your pick of where to go. Rehoboth Beach is within driving distance to Lewes, Dewey Beach, and wineries for tours and you can actually drive to Ocean City, Maryland for the day for an adventure.

The staff was quite friendly, helpful, and courteous. They allowed us an early check in which gave us more time on the beach!!!!

We would definitely recommend this hotel to family and friends. We will definitely stay here again; in fact, we made future reservations while checking out of this stay.

Room Tip: Get a room at least on the 6th floor for a great view. Pillows are hard; bring your own. Elevator...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank N B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 7, 2013

The hotel is right on Rehoboth's boardwalk. Easy access to beach, rooms are nicely equipped. 2 negatives. The free breakfast is nice, but it's basic. There is no wi-fi in rooms, but that's not a total negative. All in all we enjoyed our overnight.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 3Kaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, DE
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 13, 2013

This is an older hotel which has had limited renovations in recent years. It is right on the north end of the Rehoboth Beach boardwalk so you are right on the water. Their are very few amenities and could use some sprucing up. Rooms were clean and well kept but the TV in the room was a medium size older television. While main purpose of visit to the beach is not to stay and watch TV, it is nice to have a decent size screen to watch when unwinding at the end of the day. Have traveled considerably for many years, I was surprised to find that the bathroom was not even equipped with a hair dryer. Use to carry my own until it wore out. Then didn't replace it because every hotel, both chains and individually owed, usually supply one. Rates are reasonable for the area and rooms are comfortable.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank 95magnum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, Delaware
Level Contributor
311 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed November 5, 2012

The Hotel closes in Mid November till spring. I had a special occasion to attend in the Rehoboth Beach area on Saturday Eve. Had a lovely room at a very reasonable (off season price). Great, not quite ocean front view, quite and comfortable facility. Had not stayed there in about 20 years, the furnishing were nice and decor very pleasant.

Room Tip: Great Balcony - just a bit too cool to enjoy it. Views look to the East and North East, spectacular...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank Herm B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Henlopen Hotel

Property: Henlopen Hotel
Address: 511 North Boardwalk, Rehoboth Beach, DE 19971
Location: United States > Delaware > Rehoboth Beach
Amenities:
Hotel Style:
Ranked #19 of 28 Hotels in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Henlopen Hotel 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Henlopen Rehoboth Beach

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