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“WORST HOTEL I HAVE EVER STAYED AT!”

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Boardwalk Plaza Hotel
Ranked #5 of 27 Hotels in Rehoboth Beach
Certificate of Excellence
Reviewed June 1, 2010

In my many years of staying at hotels all over the country and all over the world, I have never been treated with such disrespect by such an incompetent staff. The absolute WORST hotel I have ever stayed at in my entire life! I wouldn't wish this hotel on my worst enemy! DO NOT STAY HERE...you will regret it! Spend your money elsewhere, the Henlopen Hotel a couple of blocks away is a much, much better choice for a fraction of the cost of this dump.

  • Stayed: May 2010, traveled with friends
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4  Thank NN22NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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813 - 819 of 900 reviews

Reviewed May 10, 2010

Nice hotel right on the boardwalk and a couple blocks from main shopping/entertainment area. Clean, comfortable and well furnished rooms. Cordial and efficient staff. Thought it was a little pricey considering it's off-season and we were in a standard, non-ocean facing (i.e. parking lot view) room.

  • Stayed: May 2010, traveled with family
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Thank natron06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2010

We have stayed at the Boardwalk Plaza Hotel before and are always satisfied. Having 2 young children under 5, that is saying something. We stayed in one of the Oceanfront Suites, which looks directly out over the beach and ocean. The view is excellent; the room spacious, clean, and tastefully decorated; the staff very polite and helpful. Excellent value for the room rate.

  • Stayed: May 2010, traveled with family
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Thank beachmama33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2010

Just got home from three nights at the Boardwalk Plaza Hotel.
We had a great time. The room (oceanfront suite) was very nice
with comfortable beds. The housekeeping and service were
excellent. My husband said "they know how to take care of
you at the Boardwalk.
The food was delicious and great location. Plan on going
back in Sept.
The weather was great also!

  • Stayed: April 2010, traveled as a couple
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Thank yogab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2010

We received excellent service from the moment we walked into the hotel. The room was tasteful, clean with high quality beds. We enjoyed having a sitting room overlooking the ocean, but the view from the hot tub on the roof was the best view in the house. Our compliments to the chef, as we had the most amazing crab cake with risotto with balanced flavors and textures. The prix fix menu surprised us with the number of selections and the quality of the food. We would rate our experience as excellent, from rooftop to restaurant.

  • Stayed: March 2010, traveled as a couple
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Thank homesoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2010

The hotel is lovely, but I think guests who are paying extra for a beach front hotel should be told before they make a reservation that the beach front is closed and fenced off for construction. in addition, the staff is unfriendly and unhelpful. For example, they are quite reluctant to provide extra in-room coffee or cream and sugar packets. They don't make eye contact with guests and generally seem annoyed if and when guests approach with any questions.

  • Stayed: February 2010, traveled with friends
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1  Thank ColoradoFria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2009

My husband and I stayed here for the Rehoboth Jazz Festival. Our room was wonderful, with a lovely view. We were in Rehoboth for the Jazz festival and found we could walk anywhere we needed to go. The hotel was convenient for us. There is free parking by the way. The room was very comfortable, immaculate, and quiet. The bed was extremely comfortable! We had to spend a good deal inside due to two nor'easters that went through the area the end of the week, but we did not mind. We even dined at the restaurant in the hotel, Victoria's, for two nights. They had an "early bird" menu that was wonderful---good selections, fabulous food, and elegant atmosphere. The hotel staff was extremely pleasant, helpful, and unobtrusive. The only "issue" we had was that the wireless internet system was down and we had work we had to do. The storm seemed to have affected the service.

Otherwise it is a place we would definitely recommend and return to again.

  • Stayed: October 2009, traveled as a couple
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2  Thank m2teach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boardwalk Plaza Hotel

Address: 2 Olive Avenue, Oceanfront on the Boardwalk, Rehoboth Beach, DE 19971-2806
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Rehoboth Beach
#4 Family Hotel in Rehoboth Beach
#5 Romantic Hotel in Rehoboth Beach
#6 Business Hotel in Rehoboth Beach
Price Range: $81 - $260 (Based on Average Rates for a Standard Room)
Number of rooms: 84
Official Description (provided by the hotel):
The Boardwalk Plaza Hotel – think of us as a beach house – with 84 bedrooms!At the Boardwalk Plaza, we are fortunate to call the ocean’s edge our home, and happy to offer you a unique and comfortable respite from the world where you can truly get away from it all. From the moment you step under our antique wrought-iron canopy and enter the lobby, our staff stands ready to offer you exceptional service. Whether you choose a suite with a private balcony, a deluxe accommodation that adds a whirlpool-for-two – or something in between – you’ll find an artful combination of freshly updated, Victorian-reproduction furnishings and can’t-do-without amenities like free Wi-Fi and flat-screen TVs. From heavenly bedding to downy-soft bath towels and robes to remarkable room service with a smile, we do everything possible – and then some – to make you feel pampered. All of our guests can enjoy all-day dining in our oceanfront restaurant and relax in our heated indoor soaking pool. For adults traveling without children, our keyed-access concierge level offers accommodations enhanced with genteel extras and use of the private rooftop sundeck and spa.Like the ocean, we never close! Both the Boardwalk Plaza Hotel and Victoria’s Restaurant are open year-round. Join us for a weeklong vacation or a romantic escape – from a summer beach holiday to a cozy winter getaway. You pick the season that suits you best and we’ll take care of the rest. ... more   less 
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Also Known As:
Boardwalk Plaza Rehoboth Beach
Hotel Boardwalk Plaza

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