Our family of 4 spent 3 nights and you can't beat the location - right on the boardwalk and you can walk to the beach and shops and restaurants. Also, the property is well maintained and the rooms very clean and comfortable (as long as you don't mind the Victorian theme at the beach which takes some getting used to and the parrots screeching in the lobby.) But where they really lost me was the service. Examples: The front desk check out experience was terrible with me having to go over the bill twice and they still over-charged me. And even when they fixed the charge later (which they did promptly) they never bothered to apologize. Also, when I wanted a small dessert so we could celebrate a birthday in the room, all the kitchen would sell me were the elaborate desserts from the formal main dining room. I went to a restaurant next door which gladly sold me a slice of pie. And finally The maid didn't keep the room fully stocked with replacement towels or K-cups for the coffee machines. They really need to work on the service.
- Official Description (provided by the hotel):
- The Boardwalk Plaza Hotel – think of us as a beach house – with 84 bedrooms!At the Boardwalk Plaza, we are fortunate to call the ocean’s edge our home, and happy to offer you a unique and comfortable respite from the world where you can truly get away from it all. From the moment you step under our antique wrought-iron canopy and enter the lobby, our staff stands ready to offer you exceptional service. Whether you choose a suite with a private balcony, a deluxe accommodation that adds a whirlpool-for-two – or something in between – you’ll find an artful combination of freshly updated, Victorian-reproduction furnishings and can’t-do-without amenities like free Wi-Fi and flat-screen TVs. From heavenly bedding to downy-soft bath towels and robes to remarkable room service with a smile, we do everything possible – and then some – to make you feel pampered. All of our guests can enjoy all-day dining in our oceanfront restaurant and relax in our heated indoor soaking pool. For adults traveling without children, our keyed-access concierge level offers accommodations enhanced with genteel extras and use of the private rooftop sundeck and spa.Like the ocean, we never close! Both the Boardwalk Plaza Hotel and Victoria’s Restaurant are open year-round. Join us for a weeklong vacation or a romantic escape – from a summer beach holiday to a cozy winter getaway. You pick the season that suits you best and we’ll take care of the rest. ... more less
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- Also Known As:
- Boardwalk Plaza Rehoboth Beach
- Hotel Boardwalk Plaza