Five of us just spent a long weekend at the hotel and we loved it! We've been there the past 4 years and as always we had a great, clean, comfortable ocean view room. The hotel service was excellent and the staff very very nice to deal with. We had dinner Saturday night in the pub area and the guy serving bar and waiting on us was great to deal with as well. However, we had dinner in Victoria's Restaurant on Sunday night (Monday was a holiday) and our service was terrible. We ordered off the Prix Fixe menu so it wasn't like we were ordering anything out of the ordinary. It took forever for our entrees to arrive and when they did one was the wrong entree and two were lukewarm (they had definitely been sitting a while). When we complained we were told that the restaurant was busy and that's that. We complained to the hostess and she said "we're humans not machines" and shrugged her shoulders. She and the waiter were clearly unconcerned about us. When we ordered our dessert we told the waiter that we were in a hurry because we had to leave soon. It still took a long time for our dessert to arrive. It was disappointing to be treated that way in a nice place like that. We had reservations for tea the following day but the dinner service was so poor that we cancelled the reservations. Overall, we would definitely stay there again but I don't think we would eat in the restaurant again.
- Official Description (provided by the hotel):
- The Boardwalk Plaza Hotel – think of us as a beach house – with 84 bedrooms!At the Boardwalk Plaza, we are fortunate to call the ocean’s edge our home, and happy to offer you a unique and comfortable respite from the world where you can truly get away from it all. From the moment you step under our antique wrought-iron canopy and enter the lobby, our staff stands ready to offer you exceptional service. Whether you choose a suite with a private balcony, a deluxe accommodation that adds a whirlpool-for-two – or something in between – you’ll find an artful combination of freshly updated, Victorian-reproduction furnishings and can’t-do-without amenities like free Wi-Fi and flat-screen TVs. From heavenly bedding to downy-soft bath towels and robes to remarkable room service with a smile, we do everything possible – and then some – to make you feel pampered. All of our guests can enjoy all-day dining in our oceanfront restaurant and relax in our heated indoor soaking pool. For adults traveling without children, our keyed-access concierge level offers accommodations enhanced with genteel extras and use of the private rooftop sundeck and spa.Like the ocean, we never close! Both the Boardwalk Plaza Hotel and Victoria’s Restaurant are open year-round. Join us for a weeklong vacation or a romantic escape – from a summer beach holiday to a cozy winter getaway. You pick the season that suits you best and we’ll take care of the rest. ... more less
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- Also Known As:
- Boardwalk Plaza Rehoboth Beach
- Hotel Boardwalk Plaza