We visited Boardwalk Plaza last year. We enjoyed our stay very much, so we decided to visit again this year. We travel a lot during the year and know what is a good hotel services. I tried for more than six weeks to reserve two ocean front rooms and was not successful. When I call, the reservation desk, they will ask how many in my party. Once I tell them, they say there are no rooms available. So I decided to contact a travel agency. Although I just called the hotel at noon on the same day I contacted the travel agency and the reservation operator indicated there were fully booked for those dates. The travel agency was able to get us two rooms at 2 pm on the same day I called at noon (go figure). I also learned that the hotel reserved ocean front room to a family who walked in on the same day for just one night. In any event, we arrived early than the check in time. My impression of the front desk staff were very stiff, abrupt, rude, unwelcoming...etc., They indicated both of our rooms were not ready and they guarantee check in @ 3. At around 11:30 am, I asked what was the room #'s? The front desk staff said, we don't know yet. Than I ordered lunch from the restaurant and said to the server that I don't know my room #. The server said no problem, just print your name and sign and will be added to your bill. I went back @ 1:30 to check if at least one room is ready. A staff member said one is ready. The other immediately responded no non of your rooms are ready. So I said than you and waited in the spa area until 2:30 pm the bell person came to let me know my rooms were ready.
- Official Description (provided by the hotel):
- The Boardwalk Plaza Hotel – think of us as a beach house – with 84 bedrooms!At the Boardwalk Plaza, we are fortunate to call the ocean’s edge our home, and happy to offer you a unique and comfortable respite from the world where you can truly get away from it all. From the moment you step under our antique wrought-iron canopy and enter the lobby, our staff stands ready to offer you exceptional service. Whether you choose a suite with a private balcony, a deluxe accommodation that adds a whirlpool-for-two – or something in between – you’ll find an artful combination of freshly updated, Victorian-reproduction furnishings and can’t-do-without amenities like free Wi-Fi and flat-screen TVs. From heavenly bedding to downy-soft bath towels and robes to remarkable room service with a smile, we do everything possible – and then some – to make you feel pampered. All of our guests can enjoy all-day dining in our oceanfront restaurant and relax in our heated indoor soaking pool. For adults traveling without children, our keyed-access concierge level offers accommodations enhanced with genteel extras and use of the private rooftop sundeck and spa.Like the ocean, we never close! Both the Boardwalk Plaza Hotel and Victoria’s Restaurant are open year-round. Join us for a weeklong vacation or a romantic escape – from a summer beach holiday to a cozy winter getaway. You pick the season that suits you best and we’ll take care of the rest. ... more less
- Reservation Options:
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- Also Known As:
- Boardwalk Plaza Rehoboth Beach
- Hotel Boardwalk Plaza