The hotel was very nice, but I feel strongly that I was misled on the room cost and the reservation agent was duplicitous in telling me the full cost.
When I made the reservation, I said we would need 2 nights and that we needed a king bed and a room with a shower (I am mildly handicapped and find hotel tubs hard to navigate for getting in and out). She had explained the cost for the room was $319 and I mentioned 2 nights. At no point did she say that it was for only 1 night. Hence, when going to check out we were charged $319 again for a second night in the room. I explained and she seemed to not care saying that was the rate. While the hotel was nice, the room was not worth $319 a night.
I wont recommend the hotel not because of the hotel itself or even most of the staff there, but the woman at the front desk who claimed to take my reservation duped me and then didn't care afterwards.
- Official Description (provided by the hotel):
- In-town Rehoboth- luxury hotel walking distance to beach/boardwalk and all in-town restaurants & attractions, offering a wealth of complimentary amenities and services. Open air beach shuttle with chairs & towels, turn down service with chocolates, Wine, seasonal beverage with cheese & crackers nightly, Hot continental breakfast, outdoor pool, WiFi & broadband internet access (newly upgraded 2015), business center, on-site restaurant, shops, laundry and much more. ... more less
- Also Known As:
- Rehoboth Hotel Beach