We went to Kool Bean for the "Southern Seafood Small Plates" dinner. We ordered our food and after about a half our we asked the waiter where the food was. 5 minutes later he appeared with our second course. We told him we hadn't received our first couse yet and he seemed surprised. He brought my first course )onion soup) about 10 minutes later. My wife's first course of risotto never came. He brought our second course soon after. I had ordered deviled eggs and they were served on top of a paper napkin on a plate with no garnish. Of course the napkin stuck to the eggs for a very unpleasant taste. My wifes salad was OK. The waiter brought entrees to our table while we were still eating our second course and walked away. the couple at the next table said they had been there 2 hours and the entrees were theirs. we called another waiter over and had the entrees delivered to the correct table. Both entrees looked terrible. The sides had been left off the plates, the crab cake looked like cat food and the salmon was about 2" X 2". We got up and left asking to speak to the manager who comped what we had already had. We'll never go back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.