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“Business with Pleasure”

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Hilton Wilmington / Christiana
Ranked #2 of 24 Hotels in Newark
Certificate of Excellence
Reviewed August 4, 2013

My husband was staying here on a business trip and we decided to come down and spend a couple days with him. The staff was extremely friendly and accommodating. Overall the hotel was a nice as when we stayed two years ago, but is showing some signs of wear. However, our room had just had new carpet installed, so at first the smell of that was a bit overwhelming. Nothing too bad. The pool area was nice and clean. The bathroom was also clean and well stocked and they accommodated our request for more towels. I would definitely recommend this hotel. It seemed to have a lot of things for people to do.

  • Stayed: July 2013, traveled with family
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Thank jj1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwenger, General Manager at Hilton Wilmington / Christiana, responded to this reviewResponded August 8, 2013

Thank you for taking the time to provide feedback on your recent visit. I'm sure your husband was please to have company on his trip! I'm glad you received warm friendly service. We are very happy to have new guestroom carpet in the hotel!

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Reviews (1,341)
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951 - 957 of 1,342 reviews

Reviewed August 2, 2013

My wife and I stayed here one noght on a trip back to Massachsetts from North Carolina. It was a convenient place to stop off 95 and the price was in line. There also is a mall up the street with a variety of restaurants.
We were pleasantly surprised by the overall condition of the hotel, the friendliness of the staff
and the excellent room.
During our stay there was a wedding and high school reunion going on. Much to our surprise the
room was completely quiet during the night.
The only issue we had was the breakfast buffet. The gentleman dressed in chefs garb greeted us at the restaurant podium and pointed out the areas for hot food and cold food. What he neglected to tell us was that there also was an alcove that was set up as an omelette station that I suppose was his responsibility. It was empty
We did not notice it until other people started to notice it and complain. Nothing was done and the chef continued to stand at the podium chatting with other employees. We told our waitress that someone needed to be over there. She laughed but did ask us if we wanted an omelette. By that time we had eaten.

  • Stayed: July 2013, traveled as a couple
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Thank Jackooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwenger, General Manager at Hilton Wilmington / Christiana, responded to this reviewResponded August 8, 2013

Thank you for providing feedback on your recent visit. I'm glad that you enjoyed the stay overall. I appreciate the information you provided about breakfast and will follow up to improve our service in this area.

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Reviewed August 1, 2013

I really do dislike writing negative reviews, but in this case I feel that I must. I recently stayed at this establishment for a friend's wedding and if it was not for the friendship and joviality of my compatriots I might have even given the hotel only one star. To begin, when I and my mate entered our room we were greeted with the foulest smell of cigarette smoke (our room was non-smoking). As if this was not off putting enough the loo was...we will call it dishevelled...complete with peeling wood veneer on the door, mould in the shower, and a poorly attended to vanity that was on its last leg. After having travelled many hours I could not be bothered to complain to the staff (but when I did warn them of the deteriorating state of the room upon check out I was brushed of discourteously) and I merely wished to sleep. Sleep was hard to come by as, unbeknownst to me, we had been placed in a room directly beside the elevator utility closet which banged and rattled like Marley's ghost all evening! In the morning our eyes were truly beholden to the lack of splendour that I shall now enumerate: the air conditioning system was missing its door which gave us a lovely sight of billowing dust balls, the refrigerator (in which we had placed a parcel of foodstuffs) was broken, and the noise, may god the noise, from the blasted elevator never stopped.

Now maybe all of these items would have been perfectly fine in another room within the hotel and I would not nearly be as hacked-off as I am if I had been treated courteously when I tried to warn the staff, but the fact remains that I cannot recommend this establishment at all!

  • Stayed: June 2013, traveled with friends
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1  Thank TheOxfordBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwenger, General Manager at Hilton Wilmington / Christiana, responded to this reviewResponded August 1, 2013

Thank you very much for taking the time to provide this feedback on your recent visit. I am terribly sorry that we delivered such a poor experience and failed to make it right prior to your departure. I would love the opportunity to speak with you directly and learn more details about exactly how our standards broke down. I would also like to discuss how we can make up for such a lousy visit. I can be reached directly by calling 302-781-7048 or emailed at bwenger@hiltonestate.com. Please accept my sincere apologies for falling so short of your basic expectations.

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Reviewed August 1, 2013

Great experience as this event was well planned and the hotel delivered accordingly. The staff made every effort to accommodate the group. The group had breakfast, lunch and dinner. We did get one complaint from a participant but that was quickly resolved.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Rose E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

Katie and the rest of the staff were phenomenal .. extremely accommodating! Our hockey team filled with 10 year old boys had a great stay, the knee hockey room was perfect .. the pool was beautiful .. The staff was understanding and went out of their way to help us out in any way we needed. We left the hotel champions and will definitely be back ..

  • Stayed: July 2013, traveled with friends
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Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

I spent a night here for business meetings. The hotel is clean, and the room was very comfortable. We had 2 days of meetings- typical ballroom type facility, but I really thought the food was very good! I saw a pool but didn't get to use it. There isn't much around the area, but if you need to be in Christiana, I would recommend this hotel.

Room Tip: There are room that overlook the court yard with the pool. I'm not sure if it can get noisy at t...
  • Stayed: June 2013, traveled on business
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Thank Christine15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwenger, General Manager at Hilton Wilmington / Christiana, responded to this reviewResponded July 30, 2013

Thank you for your feedback on your recent visit. I really appreciate you choosing the Hilton. Your room tip about the courtyard is on point. They have a better view and tend to be quieter. We really work hard at our food quality and feel it is a big differentiator from the other hotels in the area. I'm glad it was a positive experience in your case.

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Reviewed July 29, 2013

Good location, conviniently next to the mall and mayor franchise restaurant, great breakfast and friendly staff. Hotel does not have a good ventilation system, hallways and elevator are too hot and musty. Breakfast was good.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Dagmar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwenger, General Manager at Hilton Wilmington / Christiana, responded to this reviewResponded July 30, 2013

Thank you for your feedback. I really appreciate it. We are working on some of the circulation systems in the corridors of the hotel and expect this to be resolved shortly. I'm glad you felt warmth from our staff and had a good breakfast experience. Feel free to contact me directly for anything you need in the future.

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Additional Information about Hilton Wilmington / Christiana

Address: 100 Continental Dr, Newark, DE 19713
Phone Number:
Location: United States > Delaware > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Newark
#4 Family Hotel in Newark
#5 Business Hotel in Newark
Price Range: $124 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Wilmington / Christiana 3.5*
Number of rooms: 266
Official Description (provided by the hotel):
The newly transformed Hilton Wilmington/Christiana, perfect for both business and leisure travelers, is designed with your comfort and convenience in mind. Guest rooms are newly renovated with new features to make your stay more convenient than ever before. Hilton Honor members can use the Digital Key app to choose their room, bypass the front desk, and check into their room just by using their phone. In addition, our Kipsu program, allows guests to text message their requests to the front desk as opposed to calling or making the extra trip. Guest rooms and suites are modernly styled and include Wi-Fi high speed Internet Access, iHOME clock with docking station, tabletop lamp with built-in power outlets and USB port, Ergonomic work desk and chair, and 42 inch LG TVs with On Demand and HBO. Our Hilton hotel offers exclusive packages and is located near many corporate offices, world class area attractions, and tax free shopping. The hotel is located just off Delaware interstate 95 midway between Philadelphia international and Baltimore Washington International airports. Our hotel offers complimentary shuttle service within a 10 mile radius (based on availability). On-site dining options include the brand new Market Kitchen & Bar, the outdoor Patio which features seasonal live entertainment during the week, and in-room dining. Our very own herb garden is located in the Courtyard of our hotel which is where our Food and Beverage Director plants vegetables and herbs, which we use in our fresh food dishes and hand-crafted cocktails. Whether dinner and fresh hand-crafted cocktails in the Market, or enjoying seasonal live music on our outdoor Patio, relaxation is never far away. The Hilton Wilmington/Christiana is designed to offer you the most memorable experience when hosting any sort of event. All meeting rooms, boardrooms, and Ballrooms are newly transformed and include innovative and state-of-the-art audio visual equipment and chic decor. With over 9,000 square feet of flexible indoor/outdoor meeting and event space, we can accommodate groups of any size up to 300 people—and hold multiple breakout sessions. We offer delicious catering options fashioned by our award-winning culinary staff, a variety of flexible meeting packages and much more. The Patio is known for seasonal outdoor entertainment, happy hour specials, and is the perfect location to grab a refreshing drink or happy hour appetizer after your meeting. Voted "most happening hotel" in 2016 by North DelaWHERE Happening, best wedding reception venue by Delaware Today in 2016 and 2017, and best outdoor dining venue by Delaware Today in 2017. Whether you're hosting a conference or business meeting, a special birthday, or planning a family reunion, you'll find everything you need to have a memorable time here at the Hilton Wilmington/Christiana. Event planners on staff are ready to help you plan every detail of your special event. From coordinating the décor and choosing the menu to charming your guests with special gifts, we work with you to treat your guests to an event they'll never forget. ... more   less 
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Also Known As:
Hilton Wilmington / Christiana Hotel Newark
Hilton Hotel Newark
Hilton Newark
Newark Hilton

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