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“Good hotel, currently hard to access location”

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Courtyard Wilmington Newark/Christiana Mall
Ranked #7 of 24 Hotels in Newark
Certificate of Excellence
Anderson, South Carolina
Level Contributor
164 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Good hotel, currently hard to access location”
Reviewed August 22, 2012

This hotel is completely renovated. My room was nicely done and very clean. Well appointed and excellent WiFi service. Good value for price paid considering the location.
The breakfast selection was decent, but the service was slow to poor.
The front desk staff was welcoming and efficient.
This is a good location and normally easy to access. Unfortunately the exit off I-95 is closed and requires one to know how access the hotel via exits 3 or 5.
I would return to this location based on price and hotel staff.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rtwrtwrtw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason_abbey, General Manager at Courtyard Wilmington Newark/Christiana Mall, responded to this review, August 23, 2012
Thank you for your nice compliments. We appreciate your business.

Unfortunately for the next few months, the Delaware Department of Transportation has closed the normal exit (Exit 4B) due to construction. Although it is beyond our control, we apologize for any inconvenience that this may caused you.

For anyone else travelling to our location, you must take the following detour only if you are traveling northbound on Highway 95 (from the direction of Baltimore/DC). The southbound exit on 95 to get to our hotel is still open.

* Exit I-95 onto exit 3B Rte. 273 West towards Newark . Proceed on Rte. 273 Westbound for 1.3 miles
* Exit Rte. 273 West onto Rte. 4 (Ogletown-Stanton Road) Eastbound . Proceed on Rte. 4 (Ogletown-Stanton Road) Eastbound for 1.9 miles
* Make a Right Hand turn onto Rte. 58(Churchman's Road) Eastbound. Proceed on Rte. 58 (Churchman's Road) Eastbound for 1.0 mile driving underneath overpass.
* Make Right Hand turn into the Courtyard complex at the Cheeseburger in Paradise restaurant. (First traffic light AFTER going under the overpass)

Detour signage is posted. Should you have any questions or concerns regarding this matter, please contact us at 302-456-3800 as we would be happy to assist you.

Sincerely,
Jason Abbey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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229 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Portuguese first
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English first
Pittsburgh, Pennsylvania
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 17, 2012 via mobile

This is your typical old style Courtyard - with a courtyard. Nice rooms. Room had a small balcony. New lobby with bistro cafe concept. Fitness room is not much but equipment is good. Just small room. Nice pool and hot tub. Service was good too.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason_abbey, General Manager at Courtyard Wilmington Newark/Christiana Mall, responded to this review, August 19, 2012
Thank you for your review. I'm very happy that you were able to enjoy our courtyard space. We feel that the open area in the center of our building is a nice combination with our newly renovated sleeping rooms and lobby. We hope to see you again soon.

Jason Abbey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
141 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed July 26, 2012

The room was v ery comfortable and the property is very nice. Some of the service was top notch.. I had Feather pillows in the room as per booking instructions and everyone I talked to was very polite. I did have difficulties getting the coffee service refreshed each day. I would stay here again if I was in Delaware.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jason_abbey, General Manager at Courtyard Wilmington Newark/Christiana Mall, responded to this review, August 19, 2012
Thank you for your review and your kind words.

Jason Abbey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 22, 2012

My second trip to this property was a good one. The room was a little small, but comfortable, and the location (walking distance to Cheeseburger in Paradise and other casual places) was fine for a quick dinner. I was glad to see the same folks staffing the food and beverage area, and was greeted warmly when I arrived (with super-quick check-in and a spinning wheel with Guest Rewards offers). The cost with breakfast was over $200, though, so I will look at other properties like the Residence Inn or another nearby location.

While I was there, the long-awaited and -promised guest room wireless project was finally concluding, about a week too late for me. I was glad to see that the uncommunicative front desk person who was the focus of so many complaints early this year was nowhere in sight.

I am a big fan of Marriotts and Courtyard Inns, but not at this price point.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrPWashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, VA
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 13, 2012

on our way from CT to VA - hotel was clean and extremely accessible off 95. there are several restaurants nearby - we ate at Cheeseburger in Paradise right in front of the hotel.
very good breakfast at the courtyard - worth the price when you do the 'Stay for Breakfast' deal. not a buffet - cooked fresh and brought to your table - nice touch. serving sizes were ample.

Room Tip: ask for a higher floor - parties in the banquet rms can get loud.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank obx64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birmingham
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 3, 2012

I stayed for two nights and got a good rate on Priceline. The hotel has been updated throughout and now has wifi in all of the rooms, which was a plus. Theres free coffee in the a.m. but thats about it. Theres no room service but they have an area where you can purchas pre packaged and a few made to order items, they are a little pricey and depending on where you're staying in the hotel it could be a pretty long walk. My room was clean and comfortable, however, the bathroom had a mildew smell. I atempted to see if I could be placed in a different room, but apparently they were sold out. The staff was helpful and courteous, overall, a pretty good place to stay if you're in town.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashleyf386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 23, 2012

Our team was booked here for a tournament at The Pond. The renovation that was underway during our last stay was complete, and the lobby looked very nice. We checked in at 11:30 PM and checked out at 11:30 AM though, so I can't really judge their offerings because we never used them! We were in a room by the elevator and the stairs (which were NOT closed this visit!) and it wasn't nearly as noisy as i feared. From our brief stay, i can suggest you get 2 beds rather than use the twin sized pullout, and ask for a room with a slider to the outside. The are teeny and soft and the towels are teenier and scratchy! We stayed at a nearby Residence Inn our second night, For the same price, while it may not be walking distance to Cheesburger in Paradise and Toys R Us, the rooms are huge and the amenities (outdoor pool and hot tub, free breakfast every day and dinner on weekenights) are FAR better!

Room Tip: Balcony rooms overlooking courtyard are the nicest! First floor rooms have outside access.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hockeytraveler43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Wilmington Newark/Christiana Mall

Property: Courtyard Wilmington Newark/Christiana Mall
Address: 48 Geoffrey Dr, Newark, DE 19713-3603
Phone Number:
Location: United States > Delaware > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Wilmington Newark/Christiana Mall 3*
Number of rooms: 152
Official Description (provided by the hotel):
The newly renovated Courtyard Wilmington Newark Hotel near Christiana Mall provides greater flexibility and choices for our guests. Our Newark, Delaware hotel lobby features inviting, flexible spaces to work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new Newark, Delaware hotel lobby experience is The Bistro - Eat. Drink. Connect., providing guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Located just off I-95, our Newark hotel near Delaware Park is just minutes to shopping, dining and entertainment attractions at the Christiana Mall, revitalized Main Street in downtown Newark and plenty of family activities near Wilmington. Each of our spacious hotel rooms feature Marriott bedding, large workspaces and free wireless high-speed Internet access. Your stay at the Courtyard Wilmington Newark, Delaware Hotel is sure to be more comfortable and productive than ever before! ... more   less 
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Also Known As:
Courtyard Wilmington Newark/Christiana Mall Hotel Newark
Courtyard Newark
Newark Courtyard
Newark Marriott

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