We were "taken back" by the humidity, and the musty, stale odor immediately upon entering the room; our breath was literally taken away. I went straight to the A/C unit to get some cool air circulating in the room. The fan on the A/C unit would not work. The front desk sent a mainenance worker to check the A/C. I was told that there was nothing that could be done with the A/C at the time. It was probably 8:00 PM on a Saturday so that answer did not upset me. He came promptly, but was unable to repair the unit. I went to the desk and requested another room. The desk sent a different maintenance worker to the room. I waited at the desk for him to return. I am not bilingual and could not understand him, but he hugged himself and shivered and said "cold, need blankets" I think. The desk's translation was that the A/C was working properly. When I returned to the room, the A/C was not working properly. There was what appeared to be black spots of mold on the curtains; that A/C unit has not worked for some time and I doubt that we were the first to report the inoperable A/C. We were given a room at their "sister hotel" next door as the Ramada was full. I had no problem moving; we were staying only one night and had packed light and hadn't unpacked yet. My problem is the air quality in the room and what I suspect to be an unhealthy condition. I cannot prove it, but I suspect that the next person calling the Ramada looking for a room was given that room after we moved next door. I will never book nor recommend the Ramada in the future.
- Official Description (provided by the hotel):
- A well-appointed hotel in Newark, DE, minutes from Wilmington, DE, with an attached Italian Restaurant for fine dining, a lively bar and lounge to unwind, a beautiful garden courtyard with an outdoor pool, banquet facilities for your next event, and the best high-speed wireless in the area. ... more less
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- Also Known As:
- Ramada Newark / Wilmington Hotel Newark
- Newark Ramada