We were tired after a long trip through upstate NY, NYC and decide to rest for the night before going back to Washington, DC. We called a few places from the road but the people we spoke to were less than enthusiastic, competent and lacked good phone/people skills and we decided to avoid them.
Then we called the Ramada Newark/Wilmington. The lady that answered honestly made us feel welcome, like we were coming home for a visit. Same lady, Michelle, greeted us at the front desk with a warm smile. While checking us in, two guests interrupted our check-in with questions and without missing a beat or putting our needs aside, she handled it all. Rooms great - beds nice, all around clean and inviting, can't beat the price.... service = excellent. Thanks!More
- Free Wifi
- Free Parking