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“Excellent customer service”

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Courtyard by Marriott Newark-University of Delaware
Ranked #7 of 24 Hotels in Newark
Certificate of Excellence
Reviewed April 9, 2013

The customer service is what makes this hotel great, from the staff at the front desk to the wonderful personality of the gal that was working the Bistro for dinner. it really made me feel at home even though I was thousands of miles away. Food at the bistro is really tasty and reasonably priced.

  • Stayed: April 2013, traveled on business
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Thank Regina37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded April 13, 2013

Regina, thanks for choosing our hotel for your visit to Newark, Delaware. We value feedback and appreciate your most gracious comments about our service. We hope to see you again soon and please stop by the front desk as I would enjoy meeting you! Safe Travels

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160 - 166 of 253 reviews

Reviewed March 24, 2013

I have had some bad experiences staying at hotels close to a university - vomit in the bath tub at one. But even without that extreme, they can be a little tired and worn. NOT the case for this hotel. It's a fairly large Courtyard, hallways and lobby area were bright and clean. Rooms were very comfortable. They have a small restaurant and bar in the lobby which was lively with March Madness going on. My only complaint is the price of the breakfast buffet. At most - I thought they were complimentary. My daughter had a bowel of fruit and yogurt, I had coffee, 3 strips of bacon and a little bit of scrambled egg and it was $18 per person. It was not really obviously noted so a bit of a surprise. But would stay here again.

  • Stayed: March 2013, traveled with family
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1  Thank Kathy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded March 27, 2013

Thanks Kathy for your note about your recent visit to Newark and our hotel. Yes, you came in the middle of March Madness as the University of Delaware hosted rounds 1 and 2 of the NCAA Women's Basketball tournament, and local good news is that the University of Delaware women won both rounds and moved on to the Sweet 16!. Regarding breakfast, we do not have a complimentary one, but offer the Courtyard Bistro and full breakfast buffet (most weekend), and we have room rates on weekends that include breakfast. This helps keep the cost down for families. Let us know the next time you are coming and we are pleased to provide information on all of our rates. thanks again for your feedback!

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Reviewed March 15, 2013

Loving the new bistros options and new bar area, still more than enough choices for breakfast. Rooms large enough clean for a business stay. Gym small pool very small. Staff always friendly and helpful. Walking distance from newark high street and easy access to I95.

  • Stayed: March 2013, traveled on business
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Thank Caroleannes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded March 16, 2013

Thanks for taking the time to comment on your visit to our hotel, and we really appreciate your gracious comments about the hotel and our services. As the official hotel of the University of Delaware, we are pleased to welcome families and guests to the Newark area. Thanks for your comments on our recent renovation, and Courtyard Refreshing Business lobby changes!

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Reviewed March 14, 2013

This is our 3rd time staying at this hotel all for visiting the University of Delaware. To say the least it's quite convenient to visit the university while staying at this hotel. The rooms are very clean and comfortable. The staff is friendly. This last time we had a terrible view of the dumpster but we were only here for one night and not in the room very much. I would highly recommend staying at this hotel for the location. I've stayed in 5 hotels around this area and this would be one of my top choices.

  • Stayed: March 2013, traveled with family
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Thank sweetsusan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded March 16, 2013

Susan, thanks for selecting our hotel for your recent visit to Newark and the University of Delaware. Guest feedback is vital to our success and goal to provide the very best service to all who visit. Thanks for coming back and we look forward to seeing you in future visits!

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Reviewed March 8, 2013

The hotel staff was really nice and helpfull. The hotel was somewhat standard. The swimming pool was closed because of the weather (I did not understand because it is inside the hotel), the fitness room is tiny but you can train without problem. The room was large and comfortable but without any personnality. It looked like every room in a good generic hotel. The location of the hotel is ok and you can go anywhere by foot. It is inside the university campus so this is a good point if you are staying for business with universiy colleagues or if you are visiting your kids there.

  • Stayed: August 2012, traveled on business
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1  Thank lagafr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded March 10, 2013

Thanks for sharing your comments about our hotel and we really appreciate your business. I am sorry the pool was out for maintenance and it will be ready for your next visit. We recently updated the fitness room and your comments are most gracious. We are proud to be part of the University of Delaware and our great location near the amazing CIty of Newark Main street, is great for our guests, as you commented!

thanks and welcome

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Reviewed March 1, 2013

This is the 4th time staying here. We first came here when our daughter was looking at the university. Everything is wonderful here. This time our dog came along. Its wonderful to have such a nice place that is also dog friendly!! This is where we will always stay in Newark. Eileen

  • Stayed: February 2013, traveled with family
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Thank eileen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded March 3, 2013

Eileen, thanks for continuing to make our hotel your home while visiting your University of Delaware student. We are so proud to be the "Hotel" of the University of Delaware and to be located on campus to help visiting parents and guests.

Thanks for bringing along your pet, we value service to you and appreciate your support of our "pet friendly" program

thanks and safe travels!

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Reviewed February 3, 2013

Just had a business trip lately. Love this hotel. The room is spacious and clean. The staff members were very friendly and helpful. Will stay at the same hotel when I travel to the region in the future. I would recommend for high-floor rooms.

  • Stayed: February 2013, traveled on business
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Thank MaryL41042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNewarkatUD, General Manager at Courtyard by Marriott Newark-University of Delaware, responded to this reviewResponded February 5, 2013

Mary, thanks for taking the time to comment on your recent stay in Newark and we appreciate your business. We are proud of our staff and services and please let me know the next time you are coming so we can meet you and take care of any special requests that you have,

thanks so much!

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Additional Information about Courtyard by Marriott Newark-University of Delaware

Address: 400 David Hollowell Dr, Newark, DE 19716-7448
Phone Number:
Location: United States > Delaware > Newark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Newark
#5 Family Hotel in Newark
#5 Romantic Hotel in Newark
Price Range: $139 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Newark-University of Delaware 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located on a beautiful suburban campus, Courtyard by Marriott Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home, and feature well-lit workstations, complimentary wired and wireless internet service. This is a select service hotel in Newark, Delaware with full service amenities, free parking, oversized guest rooms, and breakfast buffet or hot items cooked to order. The lobby lounge and dinner service is available seven days a week. If you love seafood then make sure to feast yourself on our award winning crab cakes. It will be our pleasure meeting your business or conference needs with nearby businesses such as WL Gore, Bank of America, and Siemens. We are also adjacent to Clayton Hall Conference Center, a University-run facility that boasts over 40,000 square feet of meeting space. If it’s fun you’re looking for, you can test your luck at Delaware Park, experience some of Delaware’s “tax-free” shopping at Christiana Mall, or take in some culture in the neighboring Brandywine Valley. Courtyard by Marriott Newark-University of Delaware takes pride in being one of Delaware’s first “Green Lodging” establishments. Stop by and stay with us! ... more   less 
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Also Known As:
Courtyard By Marriott Newark - University Of Delaware Hotel Newark
Courtyard Newark
Newark Marriott
Newark Courtyard
Courtyard University Of Delaware

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