This hotel seems to cater to smokers. I reserved a non-smoking room and was given
a smoking room. When I complained, I was told they hadn't had any non-smoking rooms
available for the night we reserved for at least a month prior to my request. They claimed
that it was the company we reserved through (Hotels.com) who made the reservation knowing
there was not a room available to meet our request. I've reviewed Hotels.com separately.
When I suggested to the clerk that maybe they didn't have enough non-smoking rooms if they
were booked that much quicker than the smoking rooms--she told me it would be discriminatory to reduce the smoking room numbers. I made a remark about it being unfair to be forced to breath other peoples smoke and she basically threw my room keys at me.
When I went to my car to discuss our situation with my family, there were two employees
smoking away right on the front steps--you literally had to step between them to get in the door.
While the fault may lie with Hotels .com --this hotel stinks of smoke--so I will avoid it like the plague and I advise anyone who wants fresh air to avoid it as well.
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