Stayed here 4 years ago and to stay here again. Was pleasantly surprised to see that unlike many JB places that deteriorates over time, this resort has actually improved.
Most significant plus was the new pool facing gym - a huge improvement. One of the squash courts was converted into a nerf gun battle zone for kids below 12- really cool. The bowling works and having the choice of lap pool and freeform pool with a poolside Barbie great. The staff are very helpful, respectful and friendly.
Unfortunately, the rooms are in need of attention. The toilet flush in my room works intermittently and the wardrobe lamp cannot be turned off. Most inconvenient was the frequent failure of the room card key - over my 4 night stay we had to seek help many times just to get back to the room. Also interesting that they have stopped providing toiletries such as toothbrushes and combs.
Nevertheless, I had an enjoyable time and made good use of the amenities. I hope the next improvement would be to the rooms.
- Official Description (provided by the hotel):
- Le Grandeur Palm Resort Johor in Senai, Johor is one of the most complete resort destinations in the country, with a luxurious deluxe-category hotel, award-winning golf courses, spa, M.I.C.E., adventure village, sports and leisure facilities and much more. Veritably, it is where you can do anything and everything, or simply do nothing at all! ... more less
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- Also Known As:
- Le Grandeur Palm Resort Johor Hotel Johor Bahru
- Mercure Johor Bahru
- Mercure Johor Palm Hotel
- Sofitel Johor Bahru
- Johor Bahru Sofitel