My husband and I received the stay at the Hotel Rodney as a gift certificate. We orginally were scheduled for the Spring of 2007 but our reservations were cancelled a week before we were to go!....by an EMAIL (what if it had never been delivered) not a phone call stating they were doing renovations. After many phone calls to express my displeasure and finally getting ahold of a manager, they did extend and honor the gift certificate beyond the expiration date. But when we arrived this weekend for our Fall adventure in Lewes it was a big disappointing.
Lobby: The hotel lobby was remodeled way too ultramodern for the abiance of the town with white sofas and zebra striped rugs. There was no counter to check in. Just a desk off in a different room with wooden elephant chairs. At first, my husband and I did circles even trying to figure out where to register. Then to get someone to come out from the back, you had to cough or just patiently wait for someone
After check in, getting on the elevator was a bit of an experience for someone who can't do the steps. If someone had to get on this elevator with a wheelchair, I don't know how they would do it!! The elevator was old and very unsturdy and was the old kind with just a gate for a door. Very slow and I was a bit nervous watching the wall go by that we would never make it just up one floor.
Room: We thought the room was bright and charming although it only had a double bed....we we were told it would be a queen size. The floors were wooden which one would expect in a historic hotel but these were very worn and complete with spliters (got stuck by a few) In additon, they creaked as you walked...it even creaked in the bathroom under the tile flooring. Not so bad if you are the top floor, but we were on the second and had someone above us. The entire time we were in our room, we could hear when they walked around and even when they dropped their shoes on the floor. We were there for two nights and didn't get a good nights sleep either night because of the noise it created above us. The staff told us that the third floor was renovated first. I'm surprised they didn't fix the creaking floor boards at the time of the renovation.
Bathroom: The bathroom faucets leaked out from under the handle all over the sink. the toilet seat was old, worn, and scratched up. Plus the lid was broken off where it attached to the seat. It had just been propped back on as a temporary fix. It was so temporary, it broke the first day, so we reported it to the staff (once we found them). Came back after a gorgeous day in the town and found it had just been stuck back on the broken bracket yet again. After a few more uses, it broke on us again.
Check-Out: When we checked out, I asked the staff for a comment card, which they declined, saying they don't have them but we could tell our experience on tripadvisor. We did explain about the noisy floors and about the toilet (that the least they could do for a "newly renovated" hotel was run to Home Depot and put on a new one seat) but got the blank look and the explaination that we were on the floor that had yet to be remodeled. For the price that was paid for our stay, I expected the experience to be alot more than it turned out to be.
For the money that was paid out for our gift certificate and the hoopla over being a "newly renovated" hotel, I expected the experience to be alot more than it turned out to be. I will probably revisit the town but will stay someplace totally different in the future....even if the second floor finally gets it's renovation.
- Official Description (provided by the hotel):
- The Hotel Rodney is a boutique style hotel fashioned after classic New York style hotels. The hotel has its home in the heart of historic Lewes, Delaware, which is known for being the first town in the first state. The hotel is located in a building built in 1926, on the Historical Registry, on property originally owned by members of the historically famous Rodney family. At the Hotel Rodney the staff and management strive to meet all of our guests needs and offer a gym and business center as well as 24 hour front desk service. ... more less
- Also Known As:
- Rodney Hotel Lewes