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“Customer Service Excellence vs. Run-Down Outdated Infrastructure” 2 of 5 bubbles
Review of Super 8 Dover

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Super 8 Dover
Ranked #19 of 20 Hotels in Dover
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200 reviews from our community

Traveler rating
    7
    27
    33
    51
    82
See reviews for
62
50
22
20
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
charlottesville va
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 8, 2012

The room was very dirty and there was hair that didn't belong to us on the pillows. We asked for extra towels the night we checked in, we even went to the desk to try to get them and didn't receive them until we were about to checkout the next day. The bathroom looked like it was about to fall apart, the shower sprayed water every direction but the right one. The lamp shades were disgusting with crap all over them. We tried to to open the door to the night stand and the front of it fell to the floor. Like I said it ABSOLUTELY AWFUL!!!!!!!!! I would never ever stay there again.

Room Tip: Find another room at another hotel!!!!!
See more room tips
Stayed September 2012, traveled with family
Helpful?
1 Thank EGrady26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enola, United States
1 review
2 of 5 bubbles Reviewed September 8, 2012

We stayed here for our honeymoon and I must say this place was pretty bad. The night staff were very nice when we went to check in though. Even had a new girl being trained. We got a single king smoking room. Upon entering the lights in the room didn't work. The TV cable with Directv was blurry and skipped. The shower was huge!!! There was no phone or alarm clock (ended up oversleeping past check out-I wanted breakfast) I went back out after getting settled in the room and I understand it was my fault for not locking my doors but there was some random black man just sitting in my passenger seat looking through my car (being pregnant it scared me crapless thinking he would attack me)

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melinda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dover hotels

A TripAdvisor Member
3 of 5 bubbles Reviewed August 9, 2012

I wasn't expecting anything nice for the price that I paid ($65 a night). The room was average, and it was clean. We even had a microwave and a fridge in our room, and it worked. The bathroom was small, but relatively clean. However, our shower head was a little messed up. However, for the money that we paid, I was satisfied.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with cheaprooms.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
1 of 5 bubbles Reviewed August 1, 2012

I am a reasonable person, with moderate expectations, but this was the single worst hotel experience I have ever had. I booked the hotel for 3 nights during the 2012 Firefly festival. Where to start. Well, there was the ordeal of changing the primary name on the reservation. After talking to three people the manager was able to do it; however, when I arrived they tried to explain to me that the original name was not mine and even with a note on the reservation that we called and changed it, there was nothing they could do. Eventually relenting and letting me check in they then tried to refuse my credit card insisting on only being able the use the one the room was reserved on.

Well eventually I got into my room. Upon first inspection the room looked good, new TV, nice looking batheroom. Over the course of the weekend I realized that the toilet barely worked, only the light in the bathroom worked, the TV came in fuzzy, and the phone in the room did not work at all. The sheets and towels were stained and I have a strong suspicion that there were bed bugs. On top of this my room keys deactivated every night, even through I had been reassured that they would not. Subsequently,there is no way to enter the hotel lobby from the back of the hotel because of renovations meaning to get to the lobby you must get back into your car or walk down a dark alley to get your key reactivated.

On top of this, my room was never cleaned once during my stay! If I had any other choice (all the hotels were booked for the weekend because of the festival) I would have left after the first night. I seriously contemplated staying in my car.

I do not recommend this hotel at all, stay elsewhere!

  • Stayed July 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norther Central PA
Level Contributor
138 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed July 28, 2012

My husband and I stayed here on Saturday, July 27, 2012. Price was fair, room was very clean, grounds were nice, continental breakfast was good and food was plentiful. If it wouldn't have been for the people above us who sounded like they were running a marathon at 3 in the morning (not managements fault), it would have been a perfect night. We heard no other noise. Would definitely stay there again.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ladymedonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
2 reviews
4 of 5 bubbles Reviewed July 24, 2012

I was really expecting a terrible weekend because of how cheap it was (about $60 per night) and based on previous reviews, but I was definitely pleasantly surprised. The front desk staff members were really helpful and didn't seem to hate their jobs, the rooms was basic but clean enough, and there were no bed bugs. You can hear a lot through the walls and there were some quirks with the AC and the shower, but nothing was that bad. For the money this place was definitely a good deal. If you are looking for a really nice, modern hotel, though, somewhere else may be a better option for you. I was in town for the Firefly music festival and wasn't in the room much. It was just nice to have a decent place to sleep at night.

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Holly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Dover

Property: Super 8 Dover
Address: 348 North Dupont Highway, Dover, DE 19901 (Formerly Lakeside Inn & Suites)
Phone Number:
Location: United States > Delaware > Dover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #19 of 20 Hotels in Dover
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Dover 2*
Number of rooms: 132
Reservation Options:
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Also Known As:
Dover Super Eight
Dover Super 8

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