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“Great Place to Stay”
Review of Hampton Inn Dover

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Hampton Inn Dover
Ranked #8 of 20 Hotels in Dover
Level 1 Contributor
3 reviews
3 hotel reviews
“Great Place to Stay”
Reviewed September 10, 2013

This is a great hotel - the staff is very friendly and willing to do whatever it takes to please you. The beds give a great night's sleep. I have stayed here many times for business and it has always been great. This hotel is located conveniently to all the tourist interests in the capital of Delaware. It is also only 45 minutes from the Delaware beaches.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 520susannal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 16, 2013
Thank you for submitting a Trip Advisor review. Your feedback is always appreciated.
We look forward to your next visit.
Thank you.
Cindy Price-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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395 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Irvington, United States
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 9, 2013

This is a fine chain but this property needs to be thoroughly renovated. Rooms are clean but outdated and the breakfast area is small and lacking in variety of food. This property still has a majority of smoking rooms.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank RustySpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 10, 2013
Thank you for taking the time to complete our guest survey. We always appreciate your comments as they help us to improve our hotel for you our valued guest. From your survey I see that we can make improvements. Please be advised that we are always working to make improvements to our hotel. We do still have less than 10% of our rooms as smoking however will be switching to non-smoking in the near future.
We do hope that you will give us another opportunity to accommodate you in the future.
Cindy Price-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
Level 1 Contributor
3 reviews
Reviewed September 8, 2013

After 9 hours on the road, this was a breath of fresh air. Check in was fast and the lobby and rooms were newly remodeled and very nicely done. It meant a lot to us, as well, that they are pet friendly. We would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank DianeSumerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 16, 2013
Thank you for submitting a Trip Advisor review of our hotel.
We always appreciate your comments as they do help us to improve our hotel.
We look forward to seeing you and your family again in the future.

Thank you.
Cindy Price-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyattsville, United States
1 review
Reviewed September 5, 2013

The Staff was great, room dusty and dirty, furniture stained, breakfast great, business center has slow computers, Breakfast area is very attractive, Has a refrigerator but no microwave. For some reason didn't receive a confirmation until after I departed. Great location to everything in Delaware.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 8, 2013
Thank you for posting a Trip Advisor review. We always appreciate your comments as they do help us to improve our hotel for you our valued guest. Please be advised that we do have a pm and deep cleaning program in place and are diligently working to make sure every room is well maintained. I do apologize for any inconvenience and I do hope that you will give us a second chance as we will be continuing to make improvements.
Again thank you.
Cindy Price-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turnersville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 5, 2013

Both beds were NOT changed prior to our stay. BOTH beds still had multiple hairs and yellowish fluid stains on the sheets, pillows and comforter. I alerted housekeeping, who was in the hall, and they promptly changed both beds entirely and vacuumed. More than one staff member looked at the beds and stated that the beds were never changed. When I mentioned this to the desk staff their response was "oh". The room also had trash and light dirt atop the armoire. If it were not for the cleanliness issues the room and our stay would have been satisfactory. Booking another stay at a Hampton Inn or Hilton affiliated hotel on our November trip to the Florida Keys will not be a priority with my families future travel plans.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 16, 2013
Thank you for wriiting a Trip Advisor review. I am truly sorry for the unfortunate experience that you had at my hotel. I assure you that this is not how our hotel operates and that the responsible team members have been addressed. Please do not let this deter you from returning to the Hilton brand or our hotel. As you are aware the supervisor on duty did take action to remedy the situation and she also addressed the situation immediately with both myself and the team member as this is not tolerated.
My sincerest apology to you.
Thank you.
Cindy Price-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southington, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

near casino near race track great staff wonderful breakfast great rooms hotel is a must for those going to casino and races We wnet ot air force museum---a truly must see for all Americans---be proud for what our soldiers have done for us

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 5, 2013
Thank you for responding on Trip Advisor. We always appreciate your comments as they help us to improve our hotel for our you and all of our valued guests. We appreciate your business and are happy that the location is good for you. We hope to see you again soon and if there is anything that we may do to make your next stay better don't hesitate to let us know.
Again thank you.
Cindy Price-Gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newville, Pennsylvania
Level 6 Contributor
366 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed August 27, 2013

Going south on Rt 13 I missed the sign, it was hidden between two other signs blocking it from easily being seen. The hotel also sits back from the road so it was not obvious, but that also helps to eliminate road noise.

The good thing about staying in Hampton Inns is that you almost always know exactly what you are going to get. Friendly staff, comfortable bed, clean rooms and a decent breakfast.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OBX717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptondover, General Manager at Hampton Inn Dover, responded to this review, September 5, 2013
Thank you for your Trip Advisor response. We love hearing from our guests and look forward to seeing each and everyone satisfied. I am sorry that our sign is kind of hidden amongst the other signs and trees. I wish that we could move it but unfortunately that is not possible. We do hope to see you again soon.
Again thank you.
Cindy Price-Gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Dover

Property: Hampton Inn Dover
Address: 1568 N Dupont Hwy, Dover, DE 19901-2215
Phone Number:
Location: United States > Delaware > Dover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Dover 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Dover Hotel Dover
Dover Hampton Inn

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