Hidden behind the Exxon and the Wendy's, I drove past it 2 times before I finally spotted it. I was early and did not expect to be able to check in but my room was ready and immaculate. The staff was very friendly without being cloying and provided all the information I needed to enjoy my stay. I walked by the pool and fitness facitlities and they seemed well kept, but I did not have an opportunity to try them out. I only had 1 issue, and it's an issue I have EVERYWHERE I have stayed in the past 2 years (not just Hiltons). I am a bath taker, a rare breed obviously, because more often than not, I return to my rooms to find my tub not cleaned properly. I am pleased to say that this only happened ONCE at the Hilton Dover!!! THANK YOU! And it was resolved within 10-minutes of my calling housekeeping. I only ate 1 dinner in the restaurant and I think they were having an off night because the bartender was the waiter and admitted that it was not his forte... and both meals served (mine and another ladies) were not up to snuff. Mine Salmon was over-cooked and I don't know what was wrong with her meal but she sent it back so, maybe a new chef was on-duty. Regardless... the manager came out and spoke to us both and made sure that our needs for resolution were met to our satisfaction. I didn't have a chance to give them another try, but the restaurant did good business during my stay so... I'd venture to say that night was an anomoly. Bottomline... The Hilton Dover is locked in as my place to stay in that area for the facility and service alone. But... add to that... it is right across from or down the road from the Mall, Dover Downs, several really good chain and local eateries (You HAVE to go to Family Restaurant) and 15-minutes from Historic Downtown Dover and Dover AFB.
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- Also Known As:
- Hilton Garden Inn Dover Hotel Dover