I got a King Suite, you'd think that'd be good. It was over the pool and I could hear the kids playing in the pool the whole time I was there. The room was pretty dirty and the furniture didn't want to keep it's drawers shut. You'd walk by and they'd open on their own.
The front desk staff was missing on multiple occasions. Phones ringing, people standing by the desk, nobody around.
And the breakfast staff might as well have been missing. I saw people there but they didn't bother seating anyone or taking any orders or even bothering to leave a check. Forget about getting a cup of coffee. What should have been a 15min breakfast turned in a half hour or more just from trying to flag someone down so we could pay. It's not like they were busy, there way maybe 2 or 3 tables in use.
Nothing about this is a Hilton Garden Inn except the name.
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- Also Known As:
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