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“New Year 2014”

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Mainstay Suites Dover
Ranked #8 of 20 Hotels in Dover
Certificate of Excellence
Dover, Delaware
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“New Year 2014”
5 of 5 bubbles Reviewed January 9, 2014

Booked 5 rooms for a group of us to celebrate New Years........close to the venue. Ladies at the front desk went out of their way to make us all feel welcome. Our rooms were clean, spacious and each one was different in the layout. Very quiet, very comfortable!

Room Tip: We have stayed twice now. Each room is different and worth every penny!
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank granny2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review, January 10, 2014
Thank you for taking our survey. It's always good to know that we are doing a great job! I will share your comments with my staff.

Thanks again! We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    88
    31
    14
    5
    7
See reviews for
46
38
12
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Warwick, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 26, 2013

I booked a room for my Mom and Dad who live in Virginia
They were traveling to upstate New York. I spoke to a woman named Ashley at this hotel several time to make the arrangements for my parents. Ashley was very pleasant on the phone and went out of her way to make sure that everything went smoothly when my parents arrived. My parents called me to tell me how nice everyone was to them there and that the room was very clean and nice.
Thank you for making their stay a good one! Especially thank you Ashley for a flawless experience.
Christy Rowe

Room Tip: great whirlpool tub with jets :)
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank christee1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review, December 4, 2013
I want to thank you for taking the time to complete our survey about your recent stay.

Taking the time out to share your kinds words about you and your parents experience while visiting MainStay Suites is extremely helpful to other travellers.

We look forward to your next visit to Dover. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 14, 2013

People at the desk were all really helpful, sane, and accommodating. The room was really spacious, and we were able to spread out. It was clean, bed was great, breakfast rather homey, with a large number of people helping ourselves to hot and cold stuff. Amazing value. It's kind of in the middle of nowhere, but certainly right off the main track at the same time.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reviewer568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review, November 19, 2013
Thank you for your feedback on your recent stay here with us. Sharing your experience gives other travellers an idea of what we have to offer.

Thank you so much. We look forward to your next visit here in Dover, DE.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

My sister and I stayed at this hotel 1 night. The room was very clean and loved that it had a small kitchette with a large fridge. We were on our way to NY, and had baked goods for friends and relatives in ny, so I appreciated the large fridge. Everything else about the hotel was very nice, the only problem was a small one. When we first arrived, there were 3 staff members sitting in the breakfast area, and not one got up to greet us, until we were at the desk. I thought it was not the best first impression to give your guests, but after that, everyone was very friendly and helpful.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michele f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review, October 25, 2013
Thank you for taking out the time to complete our survey.

I am glad to know that you enjoyed your recent stay here with us. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

We look forward to your next visit to the Dover area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio, United States
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed October 12, 2013

I have stayed is several hotels in the Dover area and this is by far the best. Nice room and the beds were excellent. The breakfast was very nice and the staff very accommodating. The furniture had some stains which I would have removed but I don't think you could go wrong with this establishment. They have a business center but the printer cartridge had died and they did not have a replacement.

Room Tip: Noise is not an issue as you are way back from the road
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review, October 25, 2013
Thank you for completing our survey.

I'd like you to know that we are currently in the process of updating some of the furniture in all of our suites and the ink cartridges have arrived. :) Thank you so much for you feedback.

Please stay with us again during your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, Delaware, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

My husband and I blocked a group of 12 rooms for our out of town guests at the Mainstay Suites in Dover. The staff at the hotel were very accommodating both in the planning and at the actual time that our guests arrived. Our guests were very pleased with their rooms. They enjoyed the free breakfast that was provided each morning. Two of our guests arrived on their Customer Appreciation night and were given a free bbq dinner that they said was delicious. We stayed there a couple of the nights and loved their jacuzzi room. We were able to use their Diamond room for a welcome party on Friday night. I highly recommend this hotel to all bride and grooms that are looking for an affordable place for their out of town guests to stay.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NormaVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review, October 25, 2013
Thank you so much for taking out the time to complete our survey.

We look forward to your next visit to the Dover area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mainstay Suites Dover

Property: Mainstay Suites Dover
Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Dover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Make MainStay Suites your home away from home! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!! ... more   less 
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